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The Most Reliable & Trusted
VOIP Service Provider
in Canada
February 6, 2014

Introducing The MeloTel WizBox!

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lookoverhereBeing a business owner can be overwhelming sometimes. You have so many things to think about that it’s hard to cram all of your tasks into each and every day. You can’t be expected to be an expert on everything, right? So it must be frustrating when you’re working with a new technology or feature and just don’t have the time to get the hang of it.

At MeloTel, we enjoy helping our clients learn more about the awesome features that they’re enrolled in. MeloTel customers all know that they are utilizing great services, but they sometimes need assistance in getting to know how to reap their full benefits. Naturally, we’re available to speak to them over the phone. A simple dialing up of our 1-888-MELOTEL number is all that’s needed to get a helping hand.

But, then again, there are times when a phone call can’t be made. We know that, these days, the internet is arguably the most popular resource for locating important information. But don’t you just hate it when you visit a company’s website to look up information on their products and services and only get vague descriptions? Well, MeloTel is proud to announce a new wrinkle to our website that will make getting to know our services a breeze.

Introducting The MeloTel Wizbox! This intriguingly-named new feature nicely and neatly provides our online visitors with a collection of tutorials that we affectionately call “wizzys”! It makes learning about our products and services incredibly easy. Visitors to our website can now visit this cool new page in order to click on appropriate links that will bring them to new pages that help them master our most exciting features.

These links also serve as tutorials. Not every link is specifically product-based. Many of them introduce methods of conducting business that you may never have known about before. For example, the MeloTel WizBox is home to a link that teaches you “How To Set Up A Call Centre”. Another link explains exactly what you need to do when “Sending Faxes Using MeloTel”.

The MeloTel WizBox is pretty much your know-it-all webpage. It’s an awesome online help desk that quickly directs customers to appropriate how-to pages, so that their lives can be made much easier. Again, you’re not expected to be an expert on everything. This new feature on our website acknowledges that and therefore, offers help in a variety of areas.

We will be regularly updating MeloTel WizBox with new tutorials periodically, by the way, so be sure to keep checking out the page to learn about our newest services and features among other business practice advice. In fact, we’d be happy to add tutorials that you may feel are the most important. Don’t be afraid to give us a call and let us know what information you would like to see added to the MeloTel WizBox list.

This new website feature of ours is just another one of the ways in which MeloTel strives to satisfy its customers. We believe strongly that the easier we can make the lives of our clients, the better they will be able to run their businesses. We hope that you find our new MeloTel Wizbox feature valuable. And, we also hope that we have added a valuable new word to the English language in “wizzy”!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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