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July 13, 2020

Introducing Dynamic Caller ID Insertion!

We’re willing to bet, that like most businesses throughout North America, you’ve been conducting a lot more work over the phone than normal. Whatever normal was before the start of the coronavirus pandemic, you’re not likely to return to it any time soon. As a result, your ability to connect with your clients, over the phone, is more important than ever. But have you ever found an issue growing your business outside of your geographic location?

For many business owners, working with clients in far off regions can be tough. Many consumers much prefer to work with local brands. As a result, certain businesses can lose out on opportunities for reasons as simple as the area codes they call from. Wouldn’t it be nice to have your phone number displayed on a caller ID with a local area code no matter where you call?

New Major Feature Alert!

Consider your problem solved! This past Friday, MeloTel proudly rolled out one of its most requested features of all time. It’s known as Dynamic Caller ID Insertion. This awesome new feature enables you to utilize your DaFeeder Telemarketing service by adding DID (Direct Inward Dialing) phone numbers into your inventory to be used as possible caller IDs when making outbound calls.

When you assign numbers to your campaigns, your phone agents will display the corresponding caller IDs based on the area codes they are calling. As its name suggests, Dynamic Caller ID Insertion will insert the area code that is being called into your phone number to be displayed on the recipient’s caller ID.

What phone number will be shown when you make calls?

Let’s say you’re currently calling Toronto’s 416 numbers. The caller ID will display your phone number with a 416 area code! If you’re calling Montreal’s 514 numbers, the caller IDs will display a 514 number. If you’re calling Manitoba’s 204 numbers, the caller IDs will display a 204 number. How cool is that?

To provide even clearer examples, let’s suppose your business phone number is 905-555-1234. In your DaFeeder Telemarketing inventory, this number would be considered your assigned default number. When you call Toronto’s 416 phone numbers, the caller ID will display 416-555-1234. Whenever you call Montreal’s 514 numbers, the caller ID will display 514-555-1234. And when you call Manitoba’s 204 numbers, the caller ID will display 204-555-1234.

You get the picture! Dynamic Caller ID Insertion is extremely helpful if clients have many DIDs across the country and want to appear local to the people they are calling.

Not yet using DaFeeder Telemarketing?

Check out this YouTube video! It is the first of many that will outline what DaFeeder is all about. It provides a very quick, non-technical overview of DaFeeder which will hopefully spike some interest and questions about it.

DaFeeder is a must-have for any business that operates a call centre. This web-based telemarketing software allows for your employees to not just have contacts automatically dialled for them, but it functions as an excellent online filing system.

For more information about DaFeeder Telemarketing and the new Dynamic Caller ID Insertion feature, please don’t hesitate to call us at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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