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in Canada
January 6, 2017

Introducing Chantel Cascanette!

Chantel Cascanette is MeloTel’s new Administrative Assistant. Joining the company shortly before the new year, Chantel has already added to the spirited environment that the MeloTel office is known for having. The Seneca College graduate, who earned a diploma in Business Administration and who specialized in human resources, has a wealth of experience in the administrative field. Having served as an Administrative Assistant for both Scarborough General Hospital and the City of Toronto, Chantel boasts strong skills as an efficient organizer.

However, it is Chantel’s outgoing personality that has helped her to fit in so well with the rest of the MeloTel team. Admittedly the adventurous type, Chantel enjoys changing up her personal hobbies on a monthly basis. Having tried her hand at everything from yoga to taking improv classes and even axe throwing, Chantel brings a bubbly demeanour to an already energetic atmosphere. It’s something that she feels has really helped her to settle in as MeloTel’s newest employee.

“I like the friendliness of everybody,” she declares, “Everybody is open to communication. There’s no topic that’s really off the table. They’re very professional, but it’s definitely a very laid back environment which is really good to work in. You don’t feel the pressure of having to put on a facade while you’re here. You can just be you and I like that.”

Thankfully for MeloTel, a big part of Chantel’s being herself is that she’s incredibly organized and efficient. In addition to her administrative experience is her personal penchant for being orderly and dependable. On a daily basis, Chantel’s responsibilities include organizing MeloTel’s customer invoices and payments. And like the other members of the MeloTel team, she is dedicated to seeing the company’s reputation as Canada’s Hosted Company continue to grow.

“I like helping to create and implement new policies and procedures,” she says, noting that working on a team of people that’s always willing to help each other out is a big part of what she enjoys about her new role at MeloTel. “Everybody here is very willing to help. It doesn’t matter what they’re doing, they’ll stop to ask ‘hey, what do you need? They’ll take the time to make sure that I’m okay and that I’m settling in well.”

Her new co-workers aren’t particularly surprised, however, that Chantel is fitting in so well. Her kindhearted personality was immediately felt by the MeloTel team upon her introduction. Chantel, you see, is highly dedicated to bringing her good-natured spirit to all life. A self-professed animal lover, she is a dog owner who would love nothing more than to have an entire farm of animals one day. “All animals are great,” she believes.

We’d like to take this opportunity to publicly welcome Chantel to the MeloTel team. We’re excited to start off 2017 with the knowledge that as our team grows larger, it also grows stronger thanks to the incredible new personalities that make it so unique. With Chantel Cascanette as our new Administrative Assistant, we’re already enjoying a very happy new year!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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