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April 12, 2017

The Importance Of Brand Storytelling

These days, a brand is no longer defined solely by the products and services it offers the public. And that’s because – let’s face it – most companies offer products and services that are also offered by other companies. There’s a lot of competition out there! So, in order to engage a target audience in order to make its members part of your customer base, you need to intrigue them in other ways.

Placing a focus on the customer experience is of the utmost importance nowadays. Consumers tend to place a lot of emphasis on the ways in which businesses make them feel when deciding which companies to support. The ways in which employees interact with customers, the atmosphere of the place of business and even its brand imaging all come into play when people decide where to shop.

This is why content marketing is such an important part of advertising in 2017. Content marketing, as you’re likely aware, is a big deal because consumers generally take to the internet in order to research various companies and compare prices. As a result, it’s important for you to take measures to get your company website ranking as high as possible in search engines. Blogging, it should come as no surprise, is very effective in securing high search engine rankings for company websites.

But, of course, the content itself is of vital importance. What your website visitors read on your site should be more than informative – it should be engaging. Blogs aren’t meant to be direct forms of advertising. They’re meant to be conversations. Articles that answer questions, but also challenge readers to ask some more (all related to your industry) make for great business-builders. And this is why it’s important to tell your brand’s story.

What is brand storytelling?

It’s not necessarily an article that begins with “once upon a time”. However, it is the story of how and why your company came to be. It’s a written piece that should be able to communicate facts about your company’s culture. It explains how your products came to be, why customers enjoy them and why your company is one that’s different from all of the rest.

Brand storytelling is also an account of what your team is like. What motivates them (and you) to get up every morning and come into work? What is their commitment to making your brand stand out from its competitors? How does your company care more about its customers than all of the others out there? At the end of the day, your brand’s story should function as a relationship-building tool that endears people to give your business a try.

It’s important to note what brand storytelling is not, as well. It’s not your average blog post. In fact, it shouldn’t be a blog post at all. It should serve as its own special page on your site that seeks to enlighten website visitors to the nature of your business. It also should not be a long, drawn-out essay. It’s meant to be a short and sweet, to-the-point tale – not just about your company, but about how your customers can benefit from trusting your company.

MeloTel is proud to announce that Creative Writing Services are now part of the services offered by our highly talented team of Bloggers & Creative Writers For Hire. At an incredibly affordable rate of just $40, our team will compose your brand’s story. Using approximately 300 words, brand storytelling will help you significantly increase the number of personal interactions you have with your customers and demonstrate how your company is superior to its competitors.

For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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