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March 22, 2017

Highlighting The Importance Of Effectively Communicating With Customers

Communication is the key. Perhaps, it’s a cliché. Maybe it’s an overused phrase. But to state that it is untrue would be…well, untrue. No matter what type of relationship you’re in, it’s incredibly important to have good communication. The number of relationships that have either ended or been altered indefinitely due to miscommunication is incalculable. With that said, it’s hugely important for your company to be able to communicate effectively with its customers.

How can you improve the ways in which you communicate with your customers? Perhaps, we should start off with the obvious. Crystal clear calling will make a lot of difference. Avoiding dropped calls, bad connections and poor sound quality is extremely important in the world of doing business over the phone. With the help of VoIP-based technology, you can rid yourself of the troubles that are often endured at the hands of traditional phone lines.

With MeloTel’s cloud-hosted Commercial Phone Services, you’ll not only enjoy crystal clear calling, but you’ll be able to take advantage of a myriad of services that were never before available with traditional landlines. Among them are Voicemail to your Email which sends your voice messages to your email inbox as mp3 files. This service makes it virtually impossible to overlook another important message!

In addition, our Commercial Phone Services provide you with unlimited calling capabilities to over 22 countries. That’s a huge money saver! It bears mentioning that the more money you’re able to save with your phone services, the more likely you will be to keep in regular contact with your most important clients, colleagues and co-workers in distant locations. But, it also needs to be mentioned that the telephone is certainly not your only communication tool.

What other important communication tool is necessary in today’s business world? These days, the written word is as important as ever. No matter your industry, your ability to effectively communicate through the written word has a huge impact on the success and growth of your brand. Content marketing is being employed by business owners worldwide – and for good reason. Your customers are on the internet!

Let’s put it plainly. If you’re not blogging, you’re missing out on many opportunities. Not only does regular blogging help to keep your website ranking higher in search engines, but it serves to continually engage your audience. The more visitors you get to your site to read your blogs, the more likely you will be to transition those visitors into paying customers. Your blogs are your direct forms of communication with people who are interested in what you have to offer.

Consider the fact that the blogs themselves are included in what you have to offer. Friendly and professional suggestions, helpful tips, innovative insight and free advice are all “offerings” made by your blog entries. Do not underestimate their value. And, to reiterate, with the regular addition of content to your site, Google will look upon it more favourably. If you’re trying to get noticed, blogging is a form of communication you simply cannot overlook!

Isn’t it time you improve your ability to communicate with your customers? For more information about MeloTel’s Commercial Phone Services and Bloggers & Creative Writers For Hire, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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