Happy Halloween everyone! It’s very special day of the year today. This evening will mark yet another annual celebration of kids collecting candy from complete strangers. Donned in spooky costumes, children of all ages will get to participate in one of the more family-friendly events of the entire calendar year.
And, as we expressed in our last blog, we take great strides to provide our customers with treats all year round. By highlighting some of our most popular cloud-hosted services, we were able to describe the ways in which our company makes the lives of North American business owners easier, while also making their businesses better!
We know, however, that providing top-of-the-line services is only a piece of a much larger puzzle in the world of customer satisfaction. At MeloTel, we insist upon practicing a top-of-the-line customer service regimen. We know how important it is for our customers to feel valued, appreciated and respected. We’re well aware that, especially for smaller companies, developing strong customer relationships is essential to success.
Just one of the many ways we work to grow our customer relationships is by highlighting just how great our customers are. Because we work with business owners, we know how important it is to receive positive word-of-mouth promotion. Not only do we regularly herald our clients to whoever we speak to, but we also compose Client Spotlight blogs and newsletters.
For each of these unique pieces, we interview a client to get some first-hand information about his/her brand. We then write up our blogs and newsletters and send them out in an effort to shine a much-deserved spotlight on a fantastic North American company. If you’d like to appear in a future Client Spotlight blog and newsletter, we’d be only too happy to set up an interview with you. Simply fill out the short Client Spotlight Request Form!
At MeloTel, we’re not just about offering treats – we also enjoy tricks! And by “tricks”, we mean tips that can be incredibly helpful to other entrepreneurs. In addition to regularly offering up our own tips in our blogs, we encourage the members of our client base to offer tips of their own. And we pay them to do it!
We proudly run an ongoing “Tips & Tricks” contest that requests people to fill out our simple Client Tips, Tricks & Story Submission Form. By offering up a simple trick such as “how to troubleshoot your computer” or even “how to ensure you bring the best dish to your holiday pot luck party”, you can be eligible for a $100 cash prize!
If we use your tip or trick in a future blog or newsletter, we’ll happily send you $100 cash via email money transfer. Our ongoing “Tips & Tricks” contest is just another small way the MeloTel team likes to treat its clients to wonderful customer experiences.
If we can do anything more to improve your relationship with MeloTel, we are all ears. Please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"