In today’s blog, we’d like to take the opportunity to thank all of our many clients who have given MeloTel their trust. We are aware, that as a smaller-sized company than those with elaborate television commercials, it takes quite a lot to earn your trust. The fact that you’ve entrusted us as your service provider means a lot to us. And, as a result, we remain steadfastly committed to providing you with the best service out there.
Not everyone thinks the way you do though. Going with “one of the small guys” isn’t exactly on every business owner’s to-do list. Too many bad experiences with shady entrepreneurs who produce shoddy work don’t help to convince people that the independent route is the way to go. At MeloTel, we know about the challenges to your belief system. Is our company really your best option?
We would also like to utilize today’s blog to offer you some insight on why MeloTel just may be your best option after all. Of course, we’d love for skeptical clients to join the many other Canadian business owners who have given “the small guy” a chance. But we know that it will take some work on our behalf to make you feel comfortable enough to give us a try. So here goes.
MeloTel provides better value. For many business owners, cutting costs is important. However, they don’t wish to skimp on quality. And we don’t feel that they should either! At MeloTel, we offer premium quality products and services at much more affordable rates than the “big boys”. In fact, we’ve attained many new clients by taking a look at their telecom bills and showing them exactly how much money they can save with us. We can do the same for you.
MeloTel provides better technology. At MeloTel, we employ a staff made up of individuals from a vast array of skill sets, knowledge bases and experiences. As a result, we can confidently claim that we possess expertise in the fields of VoIP telephone technology, web hosting and website design, blogging, voiceover narration, short message servicing and fax marketing – just to name a few of our strong points.
MeloTel provides better service. We insist upon putting our customers first. We often cater our services to meet the unique and individual needs of each and every one of our clients. To us, they are the #1 priority. Now how can we make every one of our clients #1? By providing specialized service! When we deal with each client on an individual basis, we ensure that that person feels that they matter the most. It’s the MeloTel way.
MeloTel provides a service guarantee. In our opinion, being a top tier company means that we are providing top-of-the-line products and services as well as incomparable customer service. The “big boys” tend to swap one for the other and sometimes, can’t manage either. And that’s not us trying to badmouth anyone. It’s the feedback we get from many of our clients.
“It was so difficult to get a representative on the phone”, “My service would conk out on a regular basis” and “They are way too rude to deal with” are just a few of the comments that we’ve received about our better-known competitors. At MeloTel, we strive to make sure that you are happy with each and every interaction. Here’s hoping we’ll be having our first interaction very soon! Give us a call at 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"