It’s finally November! Well, maybe not “finally”. To be honest, it feels as if 2013 has completely flown by. And what a year it has been for MeloTel! So much has happened within the span of a year that it has made us feel that, even though it is flying by so quickly, we’ve grown so much. With that, we’d like to send a very special thank you to each and every one of you who has supported us along the way.
We’d also like to reiterate our willingness to help your business along the way as well. That’s one of the best things about being Canada’s Hosted Company. Our success depends on the success of our clients. So it only comes naturally to us for us to want to make greater successes of the many small and medium-sized businesses across Canada that we work with.
Considering the holiday season is practically here (don’t you just love this time of year?), we’re especially excited to help you with whatever plans you may have to drum up more business in the coming weeks. And let’s face it. With the holiday rush soon to fall upon us, it shouldn’t be too hard to get more customers rolling through your doors. But what can you do to make sure that they keep coming back well into the new year?
At MeloTel, we recently established a newsletter that we use to communicate with our client base on a weekly basis. In our newsletters, we inform our customers about the many new goings-on at MeloTel, in addition to providing some insight on recent changes in the world today. Similar to our use of social media, we like to keep a balance between business and personal topics.
We recommend that you offer incentives to your customers who visit you this holiday season. The choice is yours as to what those incentives will be, but during the process, ask for their email addresses. Make this holiday season your time to show your dedication to building and maintaining strong business relationships with your clients. Keep them informed of what’s happening with your company.
In addition, show your contact list that you care enough about their business that you are willing to make them among the first to take advantage of new discounts, sales and items that may become available at your store. In our newsletters, we also encourage our customers to feel free to give us their feedback, letting us know what we can do to make them happy.
Furthermore, we also ask for suggestions on what they’d like to read about in future newsletters. The key, as we see it, is to always involve your clients in the decisions that your business makes. After all, what would your business be without its customers? This holiday season, you’ll be getting more opportunities to meet new customers than ever before. It’s important that you take advantage of that.
Feel free to give MeloTel a call at 1-888-MELOTEL to discuss ways in which we may be able to help you build those relationships. Of course, we’d like to build the relationship we have with you and would be only too happy to include you as a recipient of our weekly newsletters. You may also check them out on our Facebook page! Be sure to “Like” us today! Happy Holidays!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"