Just in case you couldn’t already tell, the MeloTel Team is pretty pumped about the upcoming holidays. With Christmas just over a week away, it’s a bit hard to contain our excitement. But that doesn’t mean that we aren’t still here to serve our great customers up until the big day. In fact, we’d like to go so far as saying that we’re on call to make all of your Christmas wishes come true!
“I just wish companies would stand behind what they say they’d do,” says many a customer that we come across. It’s listening intently to our clients that has helped MeloTel become the people-pleasing company that it is. And that’s why we’ve listened to you – not unlike Santa Claus with a kid on his lap – to bring you all that you ask for this Christmas.
So we’ve compiled a wish list based on what we hear our customers making mention of more than anything else all year round. We’ll be checking it once, and checking it twice to make sure that we help you have the happiest of holidays! If there’s anything you’d like to add to this list, we’d be happy to hear it in the week ahead.
Accessibility. If this is on your wish list, look no further than the MeloTel contact list. It may not mean much to list our phone number, email address and fax number. But we’ve also included a “Live Chat” feature on our site to allow you to get instantaneous service from a live representative any time during our business hours. When you need us, we are there for you.
Top-Notch Service. Our Quality of Service Guarantee is a gift that we plan to keep on giving year in and year out. We want nothing more than to make each and every one of our clients feel confident that they are working with the right company. Our 100% satisfaction guarantee ensures that you don’t pay a penny for a service that you’re not happy with. So our job is to guarantee that you are happy!
Amazing Features. Over the past several years – 2012 included – we have developed an incredible range of services that are carried out by some of the most talented people in our industry – as well as other industries. In addition to VoIP telephone services and equipment, MeloTel is also your go-to destination for website design, business logos, voiceover ads, blogging and even commercial jingles!
Our staff is comprised of incredible graphic design artists, creative writers, sultry singers, amazing actors and even renown rappers! MeloTel has truly become a one-stop shop for business owners of all kinds all throughout Canada. Our team is basically one big collective Santa Claus – and there are a lot of goodies in our big collective gift bag!
Dedication. We are always working on ways to improve our service to our customers. And with that comes a listening ear that we are not only keeping open for the holidays. We encourage you to give us a call at 1-888-MELOTEL to let us know what we can do to help you improve your business. Our hope is to make 2013 your happiest year yet!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"