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The Most Reliable & Trusted
VOIP Service Provider
in Canada
September 6, 2013

Find Out About MeloTel’s Fantastic Phone Features

classic phoneOkay, so you know that MeloTel can save you money. And you know that just one of the ways our company is able to do that is by offering you a free phone if you make the switch to MeloTel as your telecom provider. That’s not just some marketing scheme. It’s a promise. And included with that promise are top-notch customer service levels that prove that we value your business.

There is, of course, more to our Telephone Features than a free phone and friendly, knowledge service. The MeloTel Hosted Phone System offers a ton of incredible features that can all benefit your company without requiring it to spend an arm and a leg. As well, to enjoy the features we offer, you don’t need to maintain costly equipment in your office as it is all maintained at our site. But let’s take a look at exactly what you’re getting.

Crazy Calling Features! With MeloTel’s phone service you will be able to assign multiple numbers to your company, define the extensions, create a virtual directory and allow incoming calls to reach certain extensions or departments on or off the network. You can have your system answer the calls and play professionally recorded welcome messages as well.

These messages, by the way, can all be created for you by our wonderfully skilled Voice Talent Production team. You can provide your callers with a wide range of choices such as dial-by-name, dial-by-extensions and can even route the calls to the appropriate departments as assign by you. Our crazy calling features allow you the freedom to direct incoming calls as you choose, giving your office that “running like a well-oiled machine” feel!

Phone Number Portability! If you make the switch to MeloTel, you won’t even have to change your existing phone numbers. Even if you move your office location to a new area outside of your current area code, you will be able to keep your current number with your current area code! In fact, you can even get yourself a telephone number using any area code of your choice if you operate your business without a physical location.

You Can Go Toll Free! Want to give your company that “big deal” feel? Assign a toll free number to your company name! You can select from such toll free numbers beginning with 800, 855, 866, 877 and 888. By doing so, you can open your company up to a client base that spans all of North America. A toll free number, of course, allows for clients to call you no matter where they are. More calls = more business!

Voice Mail To Email! Sometimes, you just won’t have time to pick up every phone call that comes in to you. You may not even have the time to check your voice mail. In such cases, you can take advantage of a voice mail feature that automatically records and then forwards the voice mail as a WAV file to your email address. That way, checking your email is as good as checking your phone. It’s a very convenient time management solution.

The incredible phone features that are offered by MeloTel don’t stop there! In fact, we’re only scratching the surface. Automated Attendant Receptionist, Email 2 Fax / Fax 2 Email, Company Directory, Dial By Name, Call Routing, Music On Hold and Out of Office Options are all available as well. Learn more by simply giving us a call at 1-888-MELOTEL today!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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