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The Most Reliable & Trusted
VOIP Service Provider
in Canada
July 16, 2012

Facebook Keeps Your Fans Engaged

Just in case you haven’t noticed yet, the official MeloTel Facebook page has been seeing a lot more action lately. We have been using it a bit more to update our friends and followers with some more personal information to add to the business-related news that we want everyone to know about. And yes, our Facebook page is still essentially a business site, but there is a method to the madness of posting personal messages.

Think about it. What type of feeling do you get when you visit a Facebook page and see a picture of Lotto Max lottery tickets with a message that offers people who “like” the picture a chance to win some of the winnings? Pretty excited, we would think! At least, this is what a number of our friends thought. And that means our mission was accomplished when we did just that! Even though there were no winnings to share, after all.

Our Facebook page is one of our most important ways to build our brand. And it’s important to us, here at MeloTel, to communicate that we are a “people’s brand”. In other words, we enjoy being personable and affable in real life. So it’s necessary, in our opinion, that the “attitude” of our company reflects the same type of demeanor.

We enjoy engaging in conversations with our friends, followers and customers and the way we figure it, that’s the whole point of social media. So while you will always be able to check us out on Facebook and learn about our products and services, you will also be able to get to know more about us as people as well.

SocialAnnex.com agrees that being personable is a key way to best utilize Facebook to your advantage. Business owners should remember that the social networking site is as much about communication as it is about advertising – in fact, maybe more. The website comments that in order to turn your “likes” into actual customers, it’s important to be highly engaging.

Engaging your fans, says the site helps for them to become more actively involved in your page. This is one of the reasons that we offered fans a chance to win some money by simply clicking “like” on our Lotto Max picture. Contests and fun little posts like that help to encourage online users to keep checking back. The more interactive you are, the more loyalty you can develop for your brand.

The more loyalty you get from customers, the more often they will likely log on to your sites where they may learn about your actual sales. This, in turn, can turn into greater revenue. And when it’s all said and done, this is what you want to accomplish in order to grow your business. In our next blog, we’ll take an in-depth look at some tips provided by SocialAnnex.com on how to keep your fans engaged using your Facebook page.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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