The Most Reliable & Trusted
VOIP Service Provider
in Canada
October 11, 2012

Extending Our Thanks


With Thanksgiving weekend having passed us now, we thought that we would extend the spirit of the holiday by taking this opportunity to give thanks. And we’d like to thank YOU – our amazing clients. Needless to say, the growth of MeloTel and the development of our many new services would not have been possible without the faith and support of our great customers.

We say “faith” because we know that it’s not always the easiest decision to work with a smaller company over those who inundate you with elaborate television commercials. We work tirelessly to prove to our client base that our staff can be depended on and that the services you’re paying for are well worth more than what they cost you.

Habib Kabala of  Tech Source Canada is one such client who has shown his faith in MeloTel by making the switch. “Although it was clear I would save a lot of money by switching to MeloTel, I had concerns about the switchover because of my past experiences with such a large transition. However I found my switch to MeloTel painless and well worth it.”

Not only do we take pride in making switchovers painless (we know how inconvenient the process can be), but we also work to ensure that your relationship with MeloTel is a fulfilling one. This means that you are always getting the service you need in as timely a manner as possible. That, in fact, is a major benefit to working with a smaller company. Your needs don’t ever get put on the backburner.

Just ask Fouad Shuhaiber of National Projects: “I have been a MeloTel customer for over one year now and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come.”

Making life easy is what we’re all about. In case you haven’t noticed, this has been quite the theme of our blogs recently! Most specifically, in our special profiles of team members Robert Doroftei and Daniel Faraldo, it was made clear that the message to MeloTel customers is that working with our company will ease quite a lot of stress that is often brought on by the bigger brands.

“Poor service” is often highlighted as a main reason that our clients choose to leave the big name companies. Spending hours on the phone to get assistance for a problem is nobody’s idea of a good time. Being helpful is only the tip of the iceberg, here at MeloTel. We go out of our way to “wow” each customer so that our relationships are loyal and long-lasting.

Most importantly, we want our clients to know that their businesses can run smoothly thanks to our commitment to top quality service. This allows the owners of those businesses to focus on what it is that they do best – serving their customers. So thank you for allowing MeloTel to serve you. It is our mission to make sure that no one else can do it better.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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