There are some changes taking place at MeloTel, and we’re pretty excited about them! Then again, when haven’t we been excited about introducing something new to our customers? The whole point, we suppose, is that change is good. And, at MeloTel, we are constantly seeking ways to change things for the better. This is why we’re so proud of our Customer Satisfaction Survey initiative. It’s all about bettering our customer service.
Of course, it also adds a little excitement to our interactions with members of our client base, considering that they are each offered a chance to win $100.00 just by taking the survey each month. But, to reiterate, it all comes down to providing the best service possible. And the changes taking place at MeloTel serve to do just that. We will be revealing them very shortly to you. But here is one thing that we can reveal.
You can expect a wonderful new facelift to the MeloTel website very soon. In fact, we’ve already hinted at this as we have commented via Facebook and Twitter that we recently hosted a photo shoot at our Markham, Ontario office. Conducted by our good friend, Alvincent Gozum of Elegant Shots Photography, the photo shoot included brand new shots of our MeloTel Team members in addition to a great team photo, which is featured above.
Alvincent also holds the distinction of being the wedding photographer for MeloTel President, John Meloche and his lovely wife Kathryn – both pictured above with their one year-old son, Mark. Alvincent was selected to take the brand new photos for the MeloTel website based on his continued show of professionalism and high quality output. If you’re looking for a professional photographer, we highly recommend Elegant Shots Photography.
Our forthcoming revamped website will prove just how great his photos are. But, even more importantly to our customers, our online changes will reflect the “stepping up” of MeloTel’s service commitments. Our website will become even more user-friendly, interactive and informative. When visitors to the site come looking for information, they will easily find it – all the while being dazzled by the awesome new visuals.
Of course, more information about MeloTel’s changes will be provided in the near future. Again, the launch of the new website is quickly approaching. It’s important to us, however, to communicate that, behind the scenes, we are always diligently working towards improving customer satisfaction. Making your life easier is a big part of our business mandate. And we plan on sticking to that for the long haul!
It is this attitude that has enabled MeloTel to steadily grow its customer base over the past several years. And with the changes coming to our website, we know that changes will be coming to the size of our client base. Our customers deserve the best. And we’re committed to showcasing just why working with MeloTel as your telecom provider is one of the best choices you can make for your business.
In addition to our VoIP Telephone Features, we offer a host of both Hosted and Professional Services. Among them is Single Number Reach – a feature that forwards your phone number to up to five different devices that will ring simultaneously when it is called. Another is our Bloggers For Hire – an excellent team of writers who are very successful in enriching the content of your website in order to bring it more attention.
For information on these and other services, please don’t hesitate to call us at 1-888-MELOTEL!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"