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June 28, 2011

Enduring Through The Canada Post Strike

Well, it looks as if Canada Post is finally headed back to work today. And that’s a huge relief for both consumers and owners of small businesses alike. At MeloTel, we are well aware of the havoc that the Canada Post strike has caused for many of our customers over the past month.

Believe it or not, many costumers still prefer to mail payments via cheque. In addition, to maintain a paper trail, some clients also like to have their invoices sent to them in the mail. Needless to say, this month’s postage strike made it difficult for both invoices and payments to arrive on time.

Now being on top of our game when it comes to modern technology, MeloTel has always offered our clients paperless ways to both receive and provide information or payments. We’d like to take this time to remind our clients that even though Canada Post is finally up and running again, your mail will still be delayed…likely for weeks.

Evidently, there is a backlog of mail that needs to be delivered so it’s anyone’s guess when you will be receiving the mail that you should have received weeks ago. It’s also anyone’s guess as to how long it will take Canada Post to get all caught up. Remember that your payments have due dates regardless of when you receive your invoice informing you of them.

To avoid this problem in the future, we suggest that you take advantage of those paperless methods we mentioned. That way, if Canada Post ever goes on strike again (who knows, right?) you won’t have to worry about missing any invoices or payments. Send a quick email to to start receiving your invoices online.

For those who prefer to keep a hard copy, you can always go ahead and print one out at home. It’s both cheaper and quicker. Feel free to give us a call at 1-888-MELOTEL to also discuss ways that you can make your payments online as well. We know that there are some people out there that are skeptical of this process, but we promise it’s more painless than you think.

Running a small business ourselves, we share your frustration with Canada Post’s strike this month. We’re confident, however, that we’ll be able to work together in ensuring that the delay of our mail doesn’t hamper our business relationships any further. As always, we enjoy working with our clients and eagerly await the opportunity to build more business relationships throughout the country. Don’t worry, MeloTel doesn’t ever go on strike!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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