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July 14, 2020

Do People Really Prefer To Do Business Within Their Area Codes?

Familiarity is something that makes people feel comfortable. Who doesn’t like to be within well-known surroundings? As the old saying goes, “there’s no place like home”. Where you are from and where you reside are often representative of comfortable environments. We also tend to warm up to those who are relatable.

Picture being at a sporting event (if only we could do that right now!). How often have you high-fived a complete stranger for no other reason than that you were cheering for the same team? Your home team matters to you. And that’s why people tend to buy local when they can.

Do you buy Canadian?

In the wake of the coronavirus pandemic, the MeloTel team has strongly advocated for Canadians to buy Canadian. And why not? Our nation’s businesses need our support. And there’s certainly no better way to support Canadian businesses than to choose their international competitors whenever possible.

In yesterday’s blog, we touched upon the concept of familiarity and hometown allegiances by introducing our new Dynamic Caller ID Insertion feature. To revisit it, for a moment, this awesome new feature is an incredible part of our DaFeeder Telemarketing service. It enables you to add DID (Direct Inward Dialing) phone numbers into your inventory so they can be used as possible caller IDs when making outbound calls.

What that means is no matter where you call in Canada, your phone number can show up with the area code of the location you’re calling. In other words, your business will appear local. You will be given the opportunity to garner the support of fellow Canadians who just may warm up to you better because you seem to be calling from their areas.

Familiarity really matters to people.

Craig Borowski of Software Advice explains that his company conducted a survey to find out how likely participants were to answer calls if they did not recognize the numbers on their caller IDs. The results, he says, were clear.

“People are nearly four times more likely to answer calls from local numbers,” reveals Borowski, “Only 7 percent said they’re likely to answer a call from an unknown caller with a toll-free area code—but that number leaps to 27.5 percent when the unknown caller is using a local area code.”

How can Dynamic Caller ID Insertion help you?

Do you live in Calgary? Chances are your phone number has a 403 area code. Do you conduct business in Edmonton? Out there, phone numbers have 780 area codes. How would you like to be able to call your clients in Edmonton and have your number show up with a 780 area code? You may be surprised to find out just how much of a difference it makes in your interactions.

Simply put, if your business phone number is 403-555-1234, it will show up as 780-555-1234 whenever you call Edmonton. Just attach the area code of wherever you are calling in Canada and the same thing will apply! How awesome is that?

For more information about DaFeeder Telemarketing and the new Dynamic Caller ID Insertion feature, please don’t hesitate to call us at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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