There are a lot of ways to describe what we do here at MeloTel. Yes, we proudly provide VoIP Telephone Services as well as Voiceover Talent, Website Domain Hosting and even Blogging. But, at the end of the day, we know that as great as all of those services are, they wouldn’t mean a whole lot if we didn’t provide the type of customer service that made our clients happy.
Yesterday, we allowed our very own customers to do the talking as we relayed some of their kindest words in our MeloTel Blog. If it is one thing that we’ve learned over the years, it is that listening to your customers truly pays dividends. And we also know that if we didn’t provide numerous ways for our customers to keep in touch with us, it would be harder to listen to them! Here are several ways to find us:
Twitter. We always champion the use of social networking websites such as Twitter. Naturally, this social media juggernaut allows for millions of people to quickly communicate with each other each and every day. We use our own profile to post our blogs but also pose and answer questions that help foster conversations between our clients.
Facebook. Just like Twitter, Facebook allows us to post links to our blogs, in addition to pictures and other comments that elicit responses. But Facebook, of course, allows for more than 140 characters and offers us the ability to set up groups to further encourage interaction between our company and its many great clients.
Yellow Pages. In case you didn’t know, we are listed in the ever-popular Yellow Pages. The online version tends to be more popular than the large, bulky and heavy printed version these days. Perhaps, that is because it not only provides you with our phone number and address but directions to our head office as well.
Google+. Our president, John Meloche also happens to have a Google+ profile set up. This page also works similarly to a Facebook or Twitter profile in that it showcases comments and questions that John either poses or answers. In addition, the page also allows for the posting of photos and videos which can be helpful tools in fostering more personal connections with clients.
LinkedIn. And let’s not forget LinkedIn! Predominantly used as an online business card to connect business professionals, this social media site helps to join over 175 million professionals who wish to share “connections, ideas, and opportunities.” And like other social networking avenues, LinkedIn is completely free to join!
With so many ways to keep connected, we feel confident that we will be able to quickly keep our customers in-the-know. We know that this helps to keep them happy. Don’t forget, you can always use the “Live Chat” feature on our website during business hours to speak to a representative right away. And we are only too happy to take your phone calls as well. You know the number! 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"