At MeloTel, we have long heralded the importance of having strong team players on your staff. Without individuals who genuinely like working together, you’re bound to have friction in the workplace. This does not breed success. Instead, a group of co-workers who regularly find ways to support each other is an integral key to business growth. We’re happy that the MeloTel team is a shining example of a group of team players!
We’re not just talking about moments when an employee is having a bad day – although showing empathy in an effort to brighten up one’s mood is a great character trait. We’re referring to the fact that sometimes people get sick. Sometimes people have to attend to emergency family situations. And, in such cases, trustworthy team members are looked upon to step up.
“Teamwork in the workplace offers the company and staff the ability to become more familiar with each other and learn how to work together,” explains George N. Root III on Chron.com, “The importance of teamwork at work is vital to the success of the company and to the development of each employee. Understanding those important elements will assist in developing company policies geared toward encouraging team growth in the workplace.”
For this reason, it’s not uncommon for our clients to call our office and ask for our Founder and CEO, John Meloche by name. At the same time, many clients also call and ask for other members of the team knowing that they have the knowledge and friendliness required to offer the exact same type of top-of-the-line customer service that John is always promoting.
We look forward to offering you numerous examples of that great service in the coming week as John takes some well-needed time off. In part to celebrate his birthday on the 26th, John and his family will be out of the country and on vacation between Tuesday, January 23rd and Wednesday, January 31st. We’d like to take this opportunity to confidently inform you that, as always, you may continue to contact MeloTel for any and all of your business needs.
If you need to get in touch with John directly, please note that he will have very limited access to his email account. If your request is not of an urgent nature, you can expect a reply from John by February 1st, 2018, the earliest. If you have any sales-related questions, your request will be handled through email correspondence. We apologize, in advance, for any inconvenience that may cause.
However, to reiterate, the MeloTel team will be available to help you in John’s absence. If you require technical support for any MeloTel product or service, please don’t hesitate to email email@example.com or call us toll free at 1-888-MELOTEL and select option 3. If you wish, you may also use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"