On behalf of the entire MeloTel team, we hope you are all in great health and continuing to be safe. The coronavirus pandemic has certainly changed all of our lives. Now, that August is well underway, we can all say we’ve had several months of experience learning how to deal with this crisis. It definitely hasn’t been easy. To put the health and safety of everyone first, many businesses have had to close either fully or partially since March.
Here, in the province of Ontario, where MeloTel is headquartered, we are entering Phase 3 of the reopening process. For many business owners, this means opening their doors for the first time in many months. We just wanted to take this opportunity to congratulate all of those who have weathered the storm until now. As well, we’d like to offer some important reminders for how to stop the spread of COVID-19 in your workplace.
The Government of Ontario continues to release guidelines for how to manage the safe reopening of businesses across the province. No matter where you may be operating your business in North America, we feel these guidelines can be very helpful. They start with monitoring your own health. It’s important to look out for symptoms such as fever, cough or difficulty breathing.
If so, take a few moments to complete this self-assessment. It will give you some assistance with determining whether or not you should be tested for COVID-19. Remember to stay home if you do experience any symptoms and be sure to instruct your employees to do the same if they are feeling unwell.
When in the workplace, there are many things you can do to prevent the spread of the virus. Remember the importance of clean hands. Be sure to have ample soap and paper towels available in the washrooms at your facility. Of course, hot air dryers in lieu of paper towels are totally fine. Having alcohol-based hand sanitizer readily available is also necessary. It’s wise to have several bottles and/or sanitizer stations throughout the office.
As the Ministry of Health recommends, workers should conduct hand hygiene steps between every interaction with customers. You should provide non-touch, lined waste disposal receptacles for use by workers and customers throughout the workplace. And, of course, be sure to implement physical distancing measures.
This involves maintaining a distance of at least two metres or six feet from other people. If you have a retail location, you should have floor markers at your checkouts to stress the need for people to keep their distances from each other. As well, you may wish to place arrows on the floor of your shop to direct the flow of customer traffic.
Finally, whenever possible, use the telephone, video conferencing and/or the internet to conduct business. The MeloTel team can certainly help you with that! Please don’t hesitate to reach out to us to learn all about our cloud-hosted Commercial Phone Services. Give us a call at 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"