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The Most Reliable & Trusted
VOIP Service Provider
in Canada
March 2, 2015

Congratulations To Brad Atkin Of Canadian POS Corporation!

Another month has passed. And another winner has been crowned! We’re very happy to announce that Montreal’s Brad Atkin of Canadian POS Corporation has won February’s $100.00 giveaway! This past Friday, our good friend, Adam Bitton visited MeloTel’s headquarters to help us with our latest draw. He randomly selected ticket number 610511, which represented Brad’s entry into the contest. Minutes later, Brad was sent a $100.00 email money transfer.

It’s that easy to win $100.00 in the month of March. “If you didn’t win, don’t feel too bad, we are running this contest every month in 2015!” wrote MeloTel’s President, John Meloche on the MeloTel Facebook page. As you can tell, we’re pretty excited about this initiative as it has gotten many of our clients to participate and give us their feedback about how we’re doing. It’s important to us to be able provide our customers with top-of-the-line experiences all the time.

As much as we’ve enjoyed receiving such excellent feedback over the past couple of months, it’s even more valuable to us when we receive comments about how we can improve upon our customer service practices. The only way to get better at what we do is to learn from our mistakes. So we welcome all of the constructive criticism that may come our way. Please don’t feel that pointing out spots where we can improve will hurt your chances of winning $100.00.

All comments are appreciated when filling out our Customer Satisfaction Survey. And the more honest your comments are, the better. We look forward to reading your comments this month. Of course, now that March is here, you have a brand new chance to fill out our survey and enter into this month’s draw for $100.00. The feedback we received from Brad, in fact, was very valuable. But it came as no surprise considering that he’s somewhat of a customer service expert himself.

Canadian POS Corporation is one of our longest-standing clients. They provide Canadian business owners with top-of-the-line POS terminals that allow them to readily accept credit cards and debit cards as methods of payment from their customers. They also provide such options as gift cards and wireless terminals. So, it goes without saying that Brad’s company has to have a great handle on how to service their own clients.

And they do a fantastic job! Top-notch customer service is a huge part of the Canadian POS Corporation brand. Just like MeloTel, this great company recognizes that it isn’t generally regarded as one of the “big named” entities in its marketplace. As a result, the company utilizes its ability to generate closer bonds with its clients in order to grow its reputation as a “people’s company”. You might say that MeloTel and Canadian POS Corporation have a lot in common.

If you’re a Canadian business owner who has yet to begin accepting credit cards and debit cards as methods of payment, or you wish to upgrade from your current provider, you may want to contact Canadian POS Corporation at 1-877-748-2884. They are known, not just for their top-quality POS machines and excellent customer service, but they also offer the most affordable rates in their industry! We’re very proud to have Canadian POS Corporation as a client.

With that, we’d like to thank everyone who filled out our Customer Satisfaction Survey in the month of February and congratulate Brad Atkin, once again, on winning the $100.00! You could be our next winner. The survey only takes a couple of minutes to complete. And while it will get you one step closer to winning some cash, your honest feedback will get MeloTel another step closer to providing the best customer service found anywhere. So thank you for your help!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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