Today has been quite the day, here at MeloTel. We embarked on a pretty exciting first! As we reported on the MeloTel Blog last week, we scheduled our monthly Customer Satisfaction Survey $100 draw for today at 2pm EST and streamed it live, as it happened, via LiveStream. As you’re likely aware, MeloTel has been offering its customers the opportunity to win $100 each and every month simply by taking a few minutes to fill out our online survey.
As explained by our company president John Meloche, during today’s live stream, the monthly draw is “for customers who have taken the time to fill out a Customer Satisfaction Survey. And, when they do that, they are entered into a draw to win a hundred bucks every month…We send you an email money transfer with a hundred bucks.” John was also sure to point out MeloTel’s wish to receive honest feedback, by noting that constructive criticism does NOT eliminate someone from a chance to win the money.
“It’s irrelevant if whether or not that interaction was positive or negative or what your review was, you’re always entered,” he clarified, “but most of our reviews are quite positive.” John invited his colleague, Yaakov to select the winning ticket number. Although MeloTel customers were invited to watch the draw take place live, as it happened through LiveStream, you can watch the video of today’s live draw below. Ticket number 813914 was selected by Yaakov and presented to the camera as the winner.
Congratulations go out to Heidi Kaufmann from TK Enterprises Inc. who was represented by the winning ticket number. Utilizing the many benefits of MeloTel’s VoIP-based Commercial Phone Services, TK Enterprises Inc. are specialists in cold calling and appointment setting. They provide companies with a professional and highly successful way to generate leads, close sales and increase business.
On behalf of everyone at MeloTel, we would like to thank Heidi for taking the time to fill out our Customer Satisfaction Survey and we certainly hope that she enjoys the extra dough we sent her through email money transfer today. Most importantly, we sincerely appreciate her business and the honest feedback she provided through the survey. And that goes for everyone who took the time to fill out our survey this month!
We also hope that everyone who tuned in enjoyed the first-ever live edition of the $100 Customer Satisfaction Survey draw. As John mentioned after the winning ticket was selected, “we thought this would be a fun addition to our regular monthly draw and maybe we’ll do it again next month, but that will be after Christmas.” That wasn’t John’s only announcement though!
“Everybody who submitted a ticket, or review this month will be sent their own copy of 2013’s Uncle John’s Holiday Hits at no cost. It was not produced by me, but it was performed by me and it will probably embarrass the hell out of me, but I hope you enjoy it anyway!” As we mentioned in our blog last week, John’s collection of holiday tunes was recorded in 2012 and 2013 and was originally available as two separate projects.
If you haven’t filled out a Customer Satisfaction Survey and would like a copy of the CD which contains all of the tracks, it’s as simple as contacting John at 1-888-MELOTEL to place your order. You can give the project a preview on the Uncle John’s Holiday Hits Bandcamp page if you wish. And don’t forget to fill out the Customer Satisfaction Survey if you have any interaction with MeloTel’s technical support staff in the month of December.
You could be next month’s $100 winner!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"