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VOIP Service Provider
in Canada
May 6, 2011

Communication Is Key


You’ve probably heard the phrase “communication is key”. This statement – completely true – is one of those idioms that is near and dear to the heart of many a successful businessperson. This is because they are aware that without keeping your clients in the loop, they may be lost!

Once, while at a friend’s house, I noticed a list of business practices that he had placed on his fridge. One particular point on that list stuck out to me. It read simply, “Return all texts and voice messages.” I remember thinking that this was a pretty basic piece of advice that should be a no-brainer to understand.

Having worked with a number of different individuals who did NOT follow this tip over the years, I have come to realize just how important it is. When doing business with your customers, you’ll want to make sure that they never feel that it is difficult to communicate with you. This is why, at MeloTel, we make it our mission to contact all of our clients within 24 hours of receiving a message.

Consider how appreciative you feel when your texts and voice messages are promptly returned. Making sure your customers can always count on you is a definite way to maintain their business for years to come. Thankfully, MeloTel is able to provide you with a top-notch phone service that will always keep you connected to those who matter to you most.

There are a number of unique services that come as part of what we call “MeloTel Cloud Hosted Phone Services”. Many of them will help to ensure that you are never out of touch with your most important clients. The “Basic Features” include “Call Forwarding” which allows you to forward calls to wherever you are when you’re not at your desk.

“Call Pickup” lets you pick up a call that is ringing at other extension. So when an employee is away, you can grab his or her call and not even have to leave your own desk! “Call Transfer”, of course, gets your calls quickly transferred over to the appropriate extension with ease.

Savvy business owners really enjoy our “Advance Cloud Features” as well. “WatchBuddy” is an awesome feature that allows you to monitor the status of other users. This way, you will know who is on the phone at what time. “FollowMe” is really cool. A call can come to your cell phone, home phone and office phone all at the exact same time. No way to miss that!

Be sure to check out our “Business Phone Services” page to learn more about all of the features that MeloTel offers as part of its unique “Cloud Hosted Phone Services” package. Never be out of touch with your clients. That way, you’ll never be out of business!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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