The Most Reliable & Trusted
VOIP Service Provider
in Canada
May 1, 2018

Client Spotlight: Trillium TLC

Do you “love” your valuable belongings? Most of us do. In many cases, our jackets, purses, dresses and sports equipment carry especially important meaning for us. Even when they no longer fit us or can’t be used any further, we hold on to them because of their sentimental value. It’s this love that makes us all wish we could restore many of our older valuable belongings to states of brand newness.

Introducing Trillium TLC!

Lucky for Greater Toronto Area residents, Trillium TLC has found a way to clean and repair all of the things you love. The Etobicoke, Ontario-based company actually houses seven different independent entities under one roof: Love Your Leather, Love Your Purse, Love Your Dress, Love Your Rug, Love Your Drapery, Love Your Gear and Love Your Tailor.

What that means is if you need to eliminate a stain from your expensive suede jacket, repair the rip in your designer handbag, thoroughly clean your old area rug or even disinfect your stinky hockey equipment, Trillium TLC is the company for you! Brides-to-be may especially be interested in the “Love Your Dress” and “Love Your Tailor” entities of the business considering that wedding season is quickly approaching.

Earlier this week, we spoke to Trillium TLC’s National Sales Manager, Jim St. Pierre.

He explained that his company has mastered the ability press a wrinkly wedding dress after it has taken a trip in a suitcase and make alterations to a dress that no longer fits. Trillium TLC is especially known for making such repairs last minute.

“We offer last minute alterations and repairs,” explains Jim, “We have eight tailors. If a bride changes her size and the dress doesn’t quite fit, we’ll fix it up. If a bride has travelled on a plane and has put her gown in a suitcase, we make sure it’s pressed before the wedding date.”

He went on to tell us, however, that the true definition of Trillium TLC’s services comes not by way of their cleaning and repair jobs, but by way of their love for their customers. Jim offered an example of a customer who was in tears because other cleaning companies had consistently turned her away due to a bedbug problem. Trillium TLC had done more than offered its cleaning services to this woman. They offered a shoulder to cry on – literally.

“I’m glad someone is treating me like a human being.”

“I was in the front of the parking lot and she’s in tears and she hugged me for a solid two minutes saying ‘I’m glad someone is treating me like a human being’,” Jim recalls, “This is what we do here. We go over and above to make people feel comfortable. We customize our service to make our customers feel welcome.”

We couldn’t be more thrilled know that MeloTel’s VoIP-based Commercial Phone Services are being utilized by Trillium TLC. Jim has informed us that the transition from their old “archaic phone system” has greatly assisted him in conducting business for the brand. He excitedly announced the company’s plans for expansion, noting how our cloud-hosted phone services will enable him and his team to keep in contact no matter which of their locations will make up their places of work.

For more information about Trillium TLC’s professional cleaning and repair services, call them toll-free at 1-877-588-8784. And for more information about MeloTel’s Commercial Phone Services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

Would you like to have your company spotlighted in a future blog? If so, simply fill our our Client Spotlight Request Form!

0 Comment
Leave A Comment

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

Request Information

Connect With Us