The savviest of business professionals are well aware that, in today’s world, consumers want more than just high-quality products and services. People place a lot of importance on the relationships they have with the companies they support. Customers like to feel valued and appreciated. They also like to know that they’re working with business owners who actually care about their best interests.
As the head honcho over at Choice Payment Solutions, he makes it his mission to be as informative as possible to the small business owners who make up his client base. Providing a wide variety of small business solutions ranging from point-of-sale terminals, e-commerce and even merchant cash advances, Nelson knows that his business isn’t a one-size-fits-all entity.
Because different merchants have different needs, he ensures that his clients are equipped with the perfect solutions to make their unique businesses better. Earlier today, we had the pleasure of speaking with Nelson to get his take on the Choice Payment Solutions way of doing business and how it separates his company from the other payment processors that are out there.
“I want to be able to provide honesty, transparency and cost certainty for my merchants,” he explains, “So they know that once we go through a discovery call to figure out the ‘pain points’ of their businesses, I can provide solutions that fit their businesses exactly. A lot of times, in the industry of card acceptance, everybody needs to have it but a lot of people don’t know where to get it or who to deal with.”
That’s the Choice Payment Solutions motto. Clearly and proudly displayed on the company website’s homepage, this motto is more than a cool phrase. It’s a commitment. Nelson strongly believes in educating small business owners so that they can feel empowered to make the right decisions for their companies. As his company name informs, his mission is to provide solutions that, in many cases, merchants aren’t even aware about.
“When I create awareness with merchants and businesses, telling them about the solutions that are available, a lot of times, they’re not aware of it,” he says, “Online invoicing, secure client profiles, API integration with websites and stuff like that. Having in-depth conversations help me to learn how I can best help businesses.” Not to mention, Nelson is quite adept at getting business owners unbeatable pricing for the services they enrol in!
For the past year, Choice Payment Solutions has been taking advantage of MeloTel’s cloud-hosted Commercial Phone Services complete with interactive voice response and call queues. It’s our pleasure to shine the spotlight on this great company. For more information, follow them on Facebook and Instagram or go ahead on call them at 306-384-2345.
Please take a quick moment to fill out our Client Spotlight Request Form and we’ll contact you for an interview! Or, as always, please don’t hesitate to call MeloTel at 1-888-MELOTEL or use the Live Chat feature on our website!
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