https://melotel.com/wp-content/uploads/2020/05/inner-banner2.png
The Most Reliable & Trusted
VOIP Service Provider
in Canada
September 5, 2018

Client Spotlight: Annex Cat Rescue

Believe it or not, there are over 100,000 homeless cats in the City of Toronto. We know this because one of MeloTel’s newest clients is Annex Cat Rescue. The Toronto-based charitable organization recently signed on with MeloTel to make use of our Commercial Phone Services and Single Number Reach service. Earlier this week, we spoke to their Chair of Volunteer Board of Directors, Kim Hughes, who informed us of how much they do for the city’s cat population.

“Our veterinary bills for 2017 were $217,000,” Kim told us, “That was with very generous discounts from our veterinary partners. The need is very great.” One of the reasons the need is so great is because far too many cat owners are not spaying or neutering their pets. As a result, the cats who are allowed to roam free outdoors mate with other cats, creating upwards of 15 new kittens per female adult cat per year.

Annex Cat Rescue was founded in 1997.

For over two decades, Annex Cat Rescue has assisted members of the community who find stray cats in their backyards. With the help of about 300 volunteers, the organization currently manages 21 cat colonies across Toronto. In addition, Annex Cat Rescue volunteers will perform what’s known as TNR or Trap Neuter Return.

“When we find homeless cats, we try to capture them, spay and neuter them and sometimes return them to the colony,” details Kim, “People will often abandon their cats. Different cultures regard cats with different degrees of care. Almost always, there’s a human element that’s responsible for the cat overpopulation.”

Annex Cat Rescue is a virtual organization.

They do not operate out of any specific building. Instead, their volunteers work from home or out in the field. As a result, they find it best to utilize a VoIP-based telephone service that offers a voicemail system that enables their volunteers to check messages at any time of the day. Administrative coordinator, Raven Sun, also spoke with us and told us just how important it was for Annex Cat Rescue to make the switch to MeloTel just a couple of months ago.

She let us know that they were with another provider for a very long time, but found that their product had nothing new to offer in over a decade. The company, however, continued to increase its pricing. Raven knew it was time to make a switch.

“It’s very important for our organization to have a phone number,” she told us, “Although much of the work we do is done online, there’s a big part of the population out there that is much more comfortable if they can call somebody. This is especially important when it comes to adopting cats. We might have a poster up in the pet food store with our phone number on it, so people will call and leave a message saying ‘I want to adopt a cat’. Others are looking for assistance with stray cats in their backyards.”

Please see Annex Cat Rescue’s 2017 Annual Highlights to learn of the many great accomplishments the organization made last year. And to get in touch with Annex Cat Rescue, call 416-410-3835.

Would you like to have your business become the focus of a future Client Spotlight blog?

Please fill out or Client Spotlight Request Form! For any questions, call us at 1-888-MELOTEL or use the Live Chat feature on the MeloTel website.

0 Comment
Leave A Comment

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

Request Information

Connect With Us

Back