In our last blog, we introduced our new DaFeeder Preview Dialer. And we’re actually pretty excited about it! This is because we know first-hand just how useful it is. In fact, we’ve used DaFeeder ourselves for some time now and have quickly come to experience its many benefits. If your business operates a call centre, you will definitely garner greater success utilizing this awesome dialing system.
Naturally, you will also have to equip your call centre area with telephones. MeloTel’s original “claim to fame”, as you might know, is our VoIP telephone services. In addition to our exceptional phone services are the phones themselves. Another of our claims to fame is the fact that when clients sign on for our phone services, they receive a free phone as well.
Our All Inclusive Phone Offer does what the “big boys” do not. And that is including a free piece of equipment in the cost of the actual service. Just like our DaFeeder service, our phone offer also offers customers three different tiers to choose from. As always, each tier is designed to meet the needs of various businesses of varying sizes and overall requirements.
“It’s important to have choice,” commented one of our colleagues this week, “One of the most significant aspects of the MeloTel brand is the fact that it offers customers the ability to choose between levels of service without worrying about any type of long term commitment. It means a lot to small business owners to be able to get dependable service without having to overpay or over commit.”
At MeloTel, we have learned from experience that every business is different. So it’s only right that every business owner has the opportunity to mix and match the products and services that he or she needs to adequately run his or her business. It’s the choices that MeloTel provides that really help to set us apart from other telecom providers. And that includes the so-called “big boys”.
“(My old provider) gave me choices but I was kind of locked into specific bundles that they had,” reported one of our most recently acquired clients, “The bundle had some things that I needed and some things that I didn’t need. The one I chose just happened to be the closest one to what I needed. At the end of the day, I just felt like I was paying for more than I wanted though.”
After many years of working with small to medium sized business owners from all over Canada, the MeloTel Team is well aware of the varying requirements that Canadian businesses have. As a result, no particular service that we offer is set in stone. If there is a way to cater any package or tier for any service or product that we offer, we’ll do it. As we always say, it’s our job to make our customers’ lives easier.
“MeloTel has certainly made my life easier, that’s for sure!” exclaimed our client, “Firstly, you guys are saving me money. I love that. But secondly, I like that my services feel very much catered to what I need for my business and nothing more. I’m not paying for anything I don’t want and I don’t feel like I’m tied down to any contracts if I change my mind.”
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"