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We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical for the success of any company.
As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right!
Smartphones have revolutionized the ways we work and do business.
March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses...
In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction.
When customers call a business, they are often put on hold while they wait to be connected with a representative.