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Quality Feedback Is All In The Phrasing
August 25, 2020

Quality Feedback Is All In The Phrasing

It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message.

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How ChatBots Are Revolutionizing Customer Service
August 24, 2020

How ChatBots Are Revolutionizing Customer Service

You may have noticed a new trend in online customer service lately. Have you recently visited any company websites just to be greeted by little messages offering you assistance?

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How Call Forwarding Can Practically Save Your Business
August 12, 2020

How Call Forwarding Can Practically Save Your...

“She’s not available right now.” “I’m sorry. He isn’t in the office yet. Can I take a message?” “I apologize. I can’t locate him at the moment.

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How Feedback Is A Key To Your Company’s Success
August 07, 2020

How Feedback Is A Key To Your Company’s Success

No matter what type of business you run, feedback will always be a very important part of its success. Think about it.

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3 Reasons Why Text Messaging Is Valuable To Your Business
August 05, 2020

3 Reasons Why Text Messaging Is Valuable To Your...

We’re willing to bet that you’ve sent a text or two today. Chances are that, by the time you read this, you will have sent upwards of a dozen or so texts in your day already.

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