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June 2, 2011

Canada Post Strike Looming

Earlier today, The Toronto Star‘s business reporter, Vanessa Lu wrote that the Canadian Union of Postal Workers may begin striking if a deal has not been reached by midnight tonight. The strike, says Lu, will begin with 24 hour “rotating walkouts” beginning in Winnipeg. It seems that the premise of this type of striking is to begin with a work stoppage in this city, and then move on to others across Canada.

At present, Canada Post is reporting that negotiations are ongoing, and that they are trying to get a deal done as soon as possible. These talks, apparently, have been going on for seven months. Among the concerns of the union are health and safety problems due to new work methods and equipment at the new Winnipeg facility.

Among the main concerns of management is labour costs. Lu writes that while mail volume has decreased in recent years – another victim of the internet, no doubt – wages and benefits still make up about 64 per cent of costs. In the event of a strike, which is still pending, MeloTel would like to communicate our take on the impact this may have on our business.

Now, as we have mentioned in past blogs, we do our best to run a paperless business, but we do understand the needs of clients who wish to receive traditional paper bills in the mail. Of course, the receipt of your bill may be delayed if Canada Post does, indeed go on strike. In that event, we would like to remind our clients that they are still required to pay their MeloTel bills by the invoice due date.

Therefore, we’d like to offer ways to make this process a quick and easy one for you, considering that your mail may not be delivered to us by the time that it normally would. Firstly, we would like to offer you the option of receiving an electronic invoice. Quite honestly, this is a practice that most people employ nowadays anyways. No time like the present to get on board!

Simply send an email to to request your invoice. You may also give us a call toll free at 1-888-MELOTEL and we will happily send you your invoice online. You can just as easily make your payments online as well!

One way of doing so is through your bank’s website. Processing an Email Money Transfer is also a quick and easy way to pay your bills. Banks, of course, also accept bill payments in person, so feel free to discuss this option with a teller at your local branch. In addition, you can give us a quick call to make a credit card payment over the phone!

Any of the above options, at this point, would serve as a better alternative to sending a payment in the mail. Right now, there is no word on how long the strike may last or just how much it may impact the mail you send. Obviously, you don’t want to have your payment arrive late. Feel free to call us for more info on how we can help you avoid any late payments. Talk to you soon!

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Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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