Happy holidays everyone! Yes, we’re still a couple of weeks from the official start of the holidays…but it’s the MeloTel way to spread holiday cheer all month long. It’s also the MeloTel way to keep our customers in the loop about all of the goings-on with our business. And we just wanted to remind you that we will be closed from December 22nd to December 26th. We will open on the 27th for the duration of that week until the 29th and then close down until January 2nd.
We don’t just want to remind you about our holiday hours…we also want to remind you that it’s okay to take some for yourself! So many business owners across North America get so wrapped up in the duties that come along with their jobs that they forget to take much-needed time away from work.
Believe it or not, there are many benefits to taking a break. As a business owner, you likely work long hours and take on more responsibilities than anyone else in your organization. This can hinder your ability to be productive. Simply put, your job can get tiring. And when you’re exhausted, feeling burnt out and frustrated by everything you have to handle, you cease to be effective.
Taking a holiday is, in actuality, an effective business-boosting strategy. Give yourself the opportunity to relax and recharge. Not to mention, injecting some festive holiday cheer into your life will only help you to be a better leader. In our last blog, we revisited the importance of keeping your staff motivated. If you’re not motivated, your employees won’t be either!
In other words, when you take time off…really take time off! Don’t allow your smartphone, tablet, laptop or desktop computer at home serve as distractions to the task at hand – enjoying yourself! Your family will appreciate it. But, when it’s all said and done, so will you. Be sure to unplug this holiday season and give yourself the opportunity to truly get away from the stresses of being the boss.
With that said, it’s a good idea to let your customers know that they haven’t been forgotten. Leave a holiday-themed outgoing message on your phone system to inform callers about your holiday hours and that you will attend to their concerns as soon as the holidays are over. If you wish, inform callers that, for emergency situations, you will make yourself available. This may defeat the whole purpose of taking time off, but you don’t want your brand image to suffer.
At MeloTel, we encourage customers to report any and all system issues by calling us 24/7 during the holidays at 1-888-MELOTEL and choosing option 3. As part of our commitment to provide unbeatable customer service, we offer 24/7/365 Urgent Network Operations Support & Monitoring which ensures our services are always stable and available.
Be sure to reach out to ask us about our cloud-hosted Commercial Phone Services which can help you conduct business over the phone better than ever before! You can either call us or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"