It’s okay, you can level with us. We know exactly how you feel. You’re not alone. Your home phone service is costing you too much, isn’t it? Not only is the service pricey for what it provides, but the customer service that comes along with it isn’t all that up to snuff either. We know. We’ve gone through the hoops too.
You know what we mean. You call your “big name” provider with all of those fancy commercials on television talking about how great their service is. You’d like to know why there is so much static on the line. Perhaps, you’d like to figure out why the voice mail service has changed to add more prompts instead of less.
Maybe you’re calling to figure out why you’ve just received a letter from the “big name” provider informing you about their increasing rates. You’re thinking “hmm – my services aren’t increasing, why are my rates?” Meanwhile, that very same letter includes some marketing material filling you in on how you can “save money”.
So you wait. And wait. And then you wait some more. You press number after number going through the voice menu desperately seeking someone who can help you with your simply query. You’ve wasted a lot more time than you would like to think about only to be told that there isn’t anything that can be done about your concern.
We’ve been there. We’ve all been there. But what if there was a solution to this problem once and for all? What if a smaller company rose up and stated that Canadians simply won’t have to put up with high rates, and low service anymore? We need to be able to communicate. We need our phones. But we need excellent service at competitive prices.
Is there such a company out there? It would have to be upstanding and dependable. It would need a good track record of ensuring the best possible service for its customers. A guarantee of some kind. It would also need to be well knowledgeable about the advances in the telecommunications field. An expert in VoIP services, if you will.
The company would need to be easy to reach. A toll-free number that people could use across the country knowing that when they dial it, they won’t be sitting on hold skimming through prompt after prompt to get some live help. And oh yeah. The rates would have to be very reasonable. Great service at a great price. A company offering that would be a life-saver!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"