Customer Service, MeloTel News

The Beauty Of The Testimonial

Testimonials are true business builders. They are generally considered to be the most authentic declarations of a company’s ability to please customers. This is because testimonials represent “the horse’s mouth”. Hearing an opinion direct from the source makes it very convincing. This is why, at MeloTel, we couldn’t be more appreciative of the fantastic testimonials that so many of our clients have given us!

As you may be aware, we have dedicated a page on our website to Customer Testimonials. Side note: if you’re a MeloTel client who has yet to provide us with a testimonial, but would like to be featured on our site, just let us know! We’d be more than happy to showcase you on our Customer Testimonials webpage. Don’t think, by the way, that there isn’t something in it for you.

Online testimonials are commercials for the companies that provide them. In fact, numerous MeloTel’s clients have generated greater interest in their brands after being showcased on our site. In many cases, our website is what introduces particular individuals to our clients. And we’re so proud to have returned the favour of the testimonial by making a referral. As far as we’re concerned, all of our clients deserve it!

Testimonials declare loyalty.

Testimonials are more than simple recommendations. They are declarations that you’ve made a firm choice. As a cloud-based telecom provider, we know that when business owners make switches to our company, they’re putting a lot of faith in us. Attaining our services means that they are choosing what we offer over what our competitors offer. It means a lot. So you can imagine how happy we are when our clients choose to tell others about how happy they are with our services.

Skinjectables did just that for us. A Toronto-based cosmetic clinic, this fantastic client gave us one of our favourite testimonials to date:

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like ‘Find Me-Follow Me’ which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones.

The excellent voice quality and other extremely useful features like voice-mail to email allow us to receive and manage calls and messages in a highly collaborative and seamless manner. The features, cost savings, ease of transition and experienced, professional and friendly team at MeloTel have all contributed to a significant enhancement to our business communication amongst our team, and with our clients.”

Would you be willing to offer MeloTel a testimonial?

We’re very well aware that the more testimonials a company website has, the better. So if you’d like to be included on our Customer Testimonials page, we’d only be too happy to oblige. For more information about how to submit your testimonial, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website. Be sure to ask how our Website Maintenance Services can help you to add a Customer Testimonials page to your website!

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