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January 20, 2012

Battling Being Your Own Boss


Owning a business can be the greatest thing in the world for some people. Who wouldn’t like to be their own boss? But that certainly doesn’t mean that being your own boss is the easiest thing in the world to do. In fact, running your own business requires more time and energy than any other type of job in the world.

As one of MeloTel clients often likes to say, “I don’t work a 9 to 5, I work a 24/7”. Now while being an entrepreneur definitely insists upon a great deal of effort and dedication, it can obviously be quite rewarding. We thought we’d take today’s blog as an opportunity to share a few ideas as to how you can make being an entrepreneur work for you.

Return Your Phone Calls. Believe it or not, this is one of the biggest pet peeves that people have when dealing with independent businesses. The simple act of returning a phone call, email or text message shows that you are showing concern towards your clients. Ignoring them or taking too long to respond can create a lot of frustration that may be difficult to overcome.

Offer What Others Cannot. Because you own your own business, you get the opportunity to call the shots. For example, if you don’t live too far from a client, perhaps you can deliver your products personally. This type of personal interaction doesn’t take place between owners of big businesses and their customers. Use this opportunity to your advantage.

It is not uncommon for MeloTel President, John Meloche to meet with his clients face-to-face. He finds that not only does this help to build a more trusting relationship between business and client, but John’s affable personality can’t help but to make him new friends. Creating a comfortable atmosphere that is associated with your small business can help it go a long way.

Give A Little. Take part in your community events. As mentioned, being a small business owner allows you to connect with your clients in ways that larger corporations cannot. Be sure to meet with members of your community and get to know them by name. Offering a little of your time and efforts towards positive causes will paint an excellent impression of your brand.

Build A Strong Team. Best friends don’t make the best business partners. In fact, they may make the worst ones! “I started my business with my best friend,” recalled one of our clients earlier this week, “Let’s just say we’re not best friends any more. Getting him to come to work was a chore. And he felt I couldn’t call him on it because we were buddies. Needless to say, it didn’t work out.”

Be sure to surround yourself with those who are like-minded and just as focused on achieving success as you are. It’s better to have a small dedicated team than a large one with members who only serve as dead weight. Being in business for yourself can be a great experience. But don’t forget that it will always be hard work!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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