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August 4, 2020

Are You Offering The Comfort Of A Local Call?

How do you feel when you receive a call and notice a local area code popping up on your caller ID? We’re guessing you feel a sense of comfort and familiarity. Now what about getting calls from numbers from other area codes? Not so comfortable and familiar, are you? Believe it or not, most people feel this way. Wouldn’t you just love it if everyone your company called saw your number as a local one?

Last month, MeloTel proudly introduced Dynamic Caller ID Insertion. It’s an awesome new feature that enables you to take even greater advantage of your DaFeeder Telemarketing service. Dynamic Caller ID Insertion allows you to add DID (Direct Inward Dialing) phone numbers into your inventory that can be used as possible caller IDs when making outbound calls.

Do you find it hard to secure leads in other area codes?

Many consumers feel more comfortable working with local brands. Because of this, many worthwhile companies miss out on opportunities to grow their customer bases. Something as small and seemingly insignificant as your phone number’s area code can actually be a big deal. How awesome would it be to have your company’s phone number displayed with a local area code no matter where you call?

Use Dynamic Caller ID Insertion when assigning numbers to your campaigns. When your phone agents place their calls, they will display the corresponding caller IDs based on the area codes they are calling. Just like its name suggests, Dynamic Caller ID Insertion will insert the area code that is being called into your phone number. A local number, therefore, will be displayed on the call recipient’s caller ID.

What phone number shows up when you make calls?

Let’s say you’re currently calling Vancouver’s 604 numbers. The caller ID will display your phone number with a 604 area code! If you’re calling Saskatchewan’s 306 numbers, the caller IDs will display a 306 number. If you’re calling Nova Scotia’s 902 numbers, the caller IDs will display a 902 number. You get the picture!

To make things even clearer, let’s just say that your business phone number is 647-321-4444. In your DaFeeder Telemarketing inventory, this number would be considered your assigned default number. When you call Vancouver’s 604 phone numbers, the caller ID will display 604-321-4444. And when you call Saskatchewan’s 306 numbers, the caller ID will display 306-321-4444. When you call Nova Scotia’s 902 numbers, the caller ID will display 902-321-4444.

Are you using DaFeeder Telemarketing?

If not, be sure to check out this YouTube video! It outlines what DaFeeder is all about by providing a very quick, non-technical overview of the service. We hope that, by watching the video, we can effectively communicate what we’ve always believed. DaFeeder is a must-have for any business that operates a call centre!

This web-based telemarketing software allows for your employees to not just have contacts automatically dialled for them – it functions as an excellent online filing system. For more information about DaFeeder Telemarketing and the new Dynamic Caller ID Insertion feature, please don’t hesitate to call us at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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