Starting with iOS 13, apps will no longer be allowed to run VOIP in the background.
A change coming in iOS 13 is forcing Facebook to change Messenger and WhatsApp and MeloTel to update our Cloud Softphone App. As “The Information” reports, Apple will no longer allow these apps to run Voice Over Internet Protocol (VOIP) in the background when it’s not in use.
The change could have the biggest impact on CloudSoftphone, which uses VOIP to enable end-to-end encryption. The update will be part of the September iOS 13 release, but developers have until April 2020 to comply.
Apple is changing the way VoIP apps work with iOS 13. But you don’t have to worry about these changes. Your VoIP app will continue the work, and you won’t notice any disruption at all to any of our products. Don’t believe the sensationalist headlines that are calling for the end of VoIP. Apple’s is just exercising control over its operating system. Your VoIP app will still work, push notifications will still function, and this change may even improve overall privacy and security.
The Dev team is already on it – we’re adapting our stack, and we know what we’re doing. And when our solution is ready, you’ll be the first to know.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"