The Most Reliable & Trusted
VOIP Service Provider
in Canada
October 17, 2012

A New Cloud On The Horizon

You may have noticed by now that we get pretty excited, here at MeloTel, when we have a new product or service to unveil. Maintaining our commitment to enhancing the customer experience and always being on top of new technologies, we feel that we are on the verge of introducing yet another one of our fantastic advancements.

And we can’t help it. We feel like we need to let the cat out of the bag. But don’t get too excited, just yet, as we are still in the process of perfecting this new innovation. Alright, we know…get to it already, right? Well, MeloTel is currently exploring a brand new service that we feel will greatly enhance the experience of all of our telephone customers.

We’re calling it Cloud IM! And as you may have guessed from its title, its an innovative new instant messaging system that will serve the needs of any type of business. Cloud IM is soon to become your all-new private instant messaging solution for your office. And it will be easily integrated with your existing MeloTel services including phone, email and CRM.

What will this mean for your business? Your SIP extension will have the ability to be Multi-User Aware by allowing you to see other members of your company or group. It’s not that much different from having list of friends on your BlackBerry Messenger. However, Cloud IM will be on a whole other level!

It will enable you to enjoy all of the benefits of instant messaging without risking your privacy. It’s a secure, private network that will allow all of your in-house employees as well as your remote workers to quickly, safely and effectively contact each other. This will help foster greater communication in real-time.

You will be able to collaborate with business partners and share information in a flash without any risk to your privacy. We’re looking forward to having this new innovation represent yet another big step in MeloTel succeeding to make your life easier. This is part of the mission statement believed and practiced by all the members of our team.

For Cloud IM to function, we will use TLS to encrypt all IM communications between authorized network users. It will be compatible with Windows 2000, Windows XP and Windows. However, to receive your customized solution, be sure to call us directly at 1-888-MELOTEL.

Of course, you’ll be the first to know when Cloud IM officially launches. Today’s blog is just our way of saying that we would like to include you in our process. We’re always working on new ways to make you enjoy the ultimate customer experience with MeloTel. We look forward to messaging you the instant Cloud IM is here!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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