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The Most Reliable & Trusted
VOIP Service Provider
in Canada
February 14, 2014

6 Ways To Show Customers Some Love

Three businessmen`s hands show  word loveHappy Valentine’s Day! Today, as you well know, is a day when love is celebrated. But you don’t have to be in a romantic relationship in order to cherish the occasion. Consider today a day when you can express your undying devotion to those who mean the most to you. And while we all have loved ones to consider, your customers should always be recipients of your love – today and every day!

But what can you do to make today just that extra bit special? The way we see it, today is a great day to begin renewing your commitment to showing your customers some love. Remember that, most often, it’s not the products and services you offer your clients, it’s the way you treat them that counts the most. Today, we’ll share some of MeloTel’s favourite ways to show love.

Provide Unbeatable Customer Service. At MeloTel, we strive to make each customer feel as if he or she is our most important customer. And, for us, that’s easy. Because it’s true! When we’re dealing with our clients, we give them our undivided attention and consider their needs our number one priority. Letting our clients know that they are important to us is what makes them remain loyal to our brand.

Provide Something For Free. You would be hard pressed to find someone who doesn’t enjoy receiving something for free. We provide MeloTel Freebies to our clients as our way of showing them our appreciation for their business. But moreover, we also provide assistance to our clients in ways that bring extra value to the business experience. Saving our clients money is something that makes them happy – it makes us happy too!

Provide Savings. Speaking of which, it begs the question: who likes wasting money? Nobody, right? Well, for the most part, when customers spend with the “big boys”, they’re spending a lot of money unnecessarily. We know this from reviewing many a telecom bill in our day. We’ve saved our clients substantial amounts of dough by offering them much more affordable rates when making the switch to MeloTel.

Provide Incentives. We know that there’s no better type of promotion than word-of-mouth promotion. This is why we reward customers who provide us with that type of love! In fact, we have a referral bonus available to clients who refer new customers to our company. Once a referred client signs on with MeloTel, we provide a $75 credit on the account of the client who provided the referral!

Provide Referrals. At MeloTel, we’re firm believers in the scratch-my-back-and-we’ll-scratch yours policy. We’re only too happy to recommend the products and services of our clients to those who need it. We’ve also used this very blog to highlight some of our clients in blogs found in our “Client Spotlight” section. Let us know if you’d like us to shine some light on your brand in a future blog!

Provide Yourself. There are a lot of things you can do to show your customers love. But, perhaps, there is nothing better than the giving of your own time. It’s important to get to know your customers. The more you know by name, the more loyalty you will have garnered. Sometimes, people just need a listening ear and a helpful hand. Be genuine. Be yourself. And be giving of your time. You will be rewarded with love in the end!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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