We live in a world where access to information is as simple as a few clicks of a mouse. In fact, no mouse is truly needed. In the palms of our hands each day are devices that once were used strictly to make phone calls. Today, these mini-computers give us access to the world through the internet and such social media sites as Facebook and Twitter. The bottom line is that we want things fast!
Not only do people want this fast, but they want quality as well. They’re used to being disappointed by businesses that are operationally slow and have low service standards. So it’s important to be able to provide the supply for such a demand for greatness. How is your business answering such a demanding call? These days, it pays to be ahead of the curve. And there’s a number of ways to pull this off.
Be Visible. Your website is important. Remember those handy little devices we spoke of earlier? Think of those smart phones as tools that your business can utilize. Not only should your website be professionally constructed and maintained, but it should provide online users with easy access to contacting you through social media as well. The more user-friendly and functional your site is, the better.
Be Unique. Most company owners practice the same-old, so-called tried-and-true methods of presenting their businesses to the public. Maybe it’s time you try a little something different. Create a personal jingle of your very own to use as hold music when your customers call you. You’d be surprised at how big a reaction you may get to such a small and unique feature.
Be Accessible. These days, people like getting in touch and sharing their opinions and views on a variety of topics. You should be encouraging your customers to provide you with feedback that you’re genuinely willing to accept. This is why social media have become so popular. People want their voices to be heard. Perhaps, it’s time to open your business up to new ways of communicating with its clients.
Be Professional. At the end of the day, you have to look the part if you want to be taken seriously. Many business owners focus hard on providing excellent products and services. And that’s great. But is the public accepting you as the top-notch professional that you are? You may need an image overhaul. That includes redesigning your place of business and sprucing up your logo.
Be Interesting. These days, doing good business isn’t all about doing business. Huh? Growing your company has more to do with communication than it does advertising. Make sure the content on your website and social media pages is engaging. Write interesting blogs, ask questions, leave comments, post pictures and encourage feedback. It’s today’s best way to get a buzz going about your brand.
In case you weren’t already aware, MeloTel can help you to achieve all of the above. Our Web Design Services, Voice Talent Production, SHOUTcast Hosting, Business Logo Design and Bloggers For Hire services can all help to make your business the most visible, unique, accessible, professional and interesting company in existence. Give us a call at 1-888-MELOTEL and we’ll help you get ahead of the curve!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"