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March 21, 2016

5 Reasons That MeloTel Is The Right Choice

Spring is here! And while we’re pretty excited about the weather warming up, the MeloTel team is also pretty energized about the fact that business has been picking up for us as well. You see, more and more, Canadian business owners are learning about the amazing benefits that VoIP offers them. As a result,  our amazing Commercial Phone Services continue to grow in popularity. With the rich set of features offered, our services genuinely help business owners to conduct business better.

But why choose MeloTel? Well, that’s a fair question. After all, you do have options. And with big name telecom corporations regularly promoting their brands on television, it stands to reason that working with a smaller company may not be the wisest choice. Or is it? Are there advantages to working with a company whose relatively smaller stature enables them to pay a lot closer attention to the needs of their customers? You better believe it!

MeloTel isn’t such a small company, after all. Not only have we grown exponentially since our inception (our list of value-added services continues to grow), but our reputation as a “customer-first” entity has also increased. And that’s because we do put the needs of our customers first. We regularly listen to and accept feedback that helps us to grow our list of services in ways that directly solve problems had by our customers in the past.

What makes MeloTel the right choice? Here are five reasons:

1. Single Number Reach. This incredible service is arguably our best example of listening to our customers’ concerns and providing a solution. “I’m not always in the office to take my calls” or “I’m regularly on the go so I miss a lot of calls” were just two regularly-heard statements that encouraged us to come up with this great feature. Single Number Reach forwards business numbers up to five different devices so that no important calls are ever missed again!

2. We save customers money. It was a difficult choice to not make this number one on our list. We don’t necessarily wish to use the fact that we charge our customers significantly less than big-named telecom corporations, but it’s a fact nonetheless. Want to know just how much money we can save you? Check out our Monthly Cost Calculator to determine your monthly costs with MeloTel’s Commercial Phone Services and get a free quote right away!

3. Our FREE Polycom Phone Program. Generally, telecom companies hide the costs of their equipment when advertising their phone services. Our Commercial Phone Services include a free Polycom Phone program which provides you with all of your Polycom phones that come as part of our services for as long as you are our customer. In addition, we even cover the costs of porting your numbers to us and have no setup, activation or shipping charges!

4. We offer ways to promote your company. At MeloTel, we’re very proud of the fact that we don’t just offer services that help your company to run smoothly. We also help you to market your brand as well. Our affordable Website Maintenance Services represent just one example of how we help to improve upon your company’s online image so that you can turn your website’s visitors into paying customers.

5. We improve your ability to provide unbeatable customer service. For those who manage call centres, DaFeeder Preview Dialer is practically a must. It eliminates the need to have phone agents manually dial phone numbers. This simple web-based telemarketing software allows even the most inexperienced computer users to manage campaign dialing and dispositions to increase productivity, drive up sales and improve customer satisfaction.

We’re only scratching the surface here! For more information on any and all of the ways that MeloTel can help grow your company, please don’t hesitate to contact us at 1-888-MELOTEL or use the “Live Chat Support” feature on our website. We’re confident you’ll be making the right choice!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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