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March 3, 2017

5 Facts About MeloTel’s Phone Services That Make Them Superior

What makes something superior? Well, quite obviously, by definition, it would be an outstanding quality that isn’t possessed by any other person or thing. So, can MeloTel truly call its VoIP-based Commercial Phone Services superior? Well, let’s see. Firstly, we know that it provides an unparalleled number of calling features. Secondly, we know that it is a lot more cost-effective than the average phone plan. And we also know that our customer service is second-to-none!

But let’s take a little bit of a closer look into what makes MeloTel’s Commercial Phone Services that best available in the telecom industry, shall we? Check out these five facts:

1. Customers enjoy unlimited calling to more than 22 countries. That means that MeloTel customers can pretty much call long distance bills things of the past. With our robust, feature-rich system, you’re able to conduct business without the barriers of geography preventing you from reaching out to your clients, colleagues, suppliers and customers no matter where in the world they may be. With MeloTel, you will save money making calls to destinations all over the world.

2. Customers get FREE phones for the length of time that they are customers. Did we mention that our phone services will save you money? Correction – they will save you A LOT of money! Our Commercial Phone Services come with a FREE Polycom Phone program that is designed to make your switch from your previous provider both easy and extremely cost-effective.

Instead of investing hundreds or even thousands of dollars on new telephone equipment, we will provide you with Polycom phones as part of your service. We’ll even cover the costs of porting your numbers to us. We don’t even charge setup, activation or shipping fees!

3. Customers receive a myriad of incredible calling features. With many other telephone service providers, there are additional charges for each calling feature. With MeloTel’s Commercial Phone Services, all calling features already come with the package! They include Call Waiting, 3-Way Calling, Voicemail to your Email, Caller ID, Conference Calling, Call Transfers, Incoming Call Routing and even Custom Hold Music.

4. Customers can count on quick and efficient support. All MeloTel customers are well aware of our company’s dedication to providing exceptional customer service. We offer a variety of ways to contact us including phone, email and even the Live Chat feature on our website. Not only are we accessible, but we are quick to respond when messages are left for us after hours. And most importantly, we insist upon providing speedy resolutions in expedient time frames.

5. Customers are able to choose from a wide variety of local and toll-free numbers. The possibilities are endless. As mentioned earlier, we can port your current telephone number to be used with your new service. However, you may also select a new number from a long list of numbers in your area code OR not in your area code!

Do you conduct business with customers who reside in far-off distances? Get a phone number using their local area code to make life easier on them! Prefer to use a toll-free number to add that extra dose of professionalism to your outfit? Go right ahead! We got you!

For more information about making the switch to MeloTel’s Commercial Phone Services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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