https://melotel.com/wp-content/uploads/2020/05/inner-banner2.png
The Most Reliable & Trusted
VOIP Service Provider
in Canada
January 5, 2018

4 Steps To Leaving Professional Voicemails Every Time

We’ve all probably left so many voice messages in our days that we take for granted that we know how to leave them. After all, what’s so hard about leaving a message? Recording a voicemail is so commonplace, it doesn’t require much thought. Or does it? As a business owner, it’s imperative that you keep in mind that with each word you utter, you are representing your brand. Your voicemails, therefore, must always be very professional.

That’s not to say that they have to be drab and boring or strictly to the point. Naturally, you should sound enthusiastic and affable when speaking to any of your clients and colleagues. However, there are some key steps to take in order to make sure that you’re leaving professional voicemails every time. Here are four:

1. Smile before you dial.

We’ve long heralded the practice of smiling while on the phone. There’s no disputing the fact that it helps to improve your tone – which is a big deal when communicating with someone who can’t see your facial expressions. The same rule applies for voicemails. Be sure to smile so that your tone of voice is unmistakably pleasant in the recording. It will help to boost your brand’s positive image.

2. Clearly introduce yourself.

Sure, you may be leaving a message for someone who knows you quite well – a friend, even. However, you don’t want to take for granted that the individual you’re calling is the only one who will hear your message. To ensure that your brand receives the high praise it deserves, be sure to identify yourself at the beginning of your message and don’t forget to name the company you’re calling on behalf of.

3. Speak slowly and clearly.

A major annoyance for a voicemail recipient is the need to rewind the message because what was said in it wasn’t clear. Don’t rush through your voicemail. Speak in a slow and clear manner so that every word is audible. Be sure to have your receiver in an adequate position so that none of your words are muffled or distorted. Do yourself a favour and try to be brief, as well. No one likes to have to sit through a voicemail that’s several minutes long. Save the good stuff for the return phone call.

4. Call back if the call has been dropped.

If, for some reason, your call is disconnected before your voicemail is completed, don’t assume that your voicemail’s recipient will have caught everything you said. Furthermore, it may be considered rude to not call back when a call is dropped – no different than if the call dropped during a live conversation. Be sure to call back and leave a second message, if needed. Again, be brief, but acknowledge that your previous message was cut short.

At MeloTel, we offer North American business owners the opportunity to take advantage of cloud-hosted Commercial Phone Services that offer Voicemail to your Email as one of its many amazing calling features. For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

0 Comment
Leave A Comment

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

Request Information

Connect With Us

Back