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May 19, 2015

4 Benefits Of The Voicemail In Your Email Feature

Remember the days when you’d call someone up and get an answering machine that was actually…an answering machine? They came with cassette tapes to record the messages and everything. And, naturally, they had to be rewound so that the messages could play from beginning to end. In the year 2015, it wouldn’t be surprising from some young Canadian entrepreneurs to even recall such an era.

Obviously, we’ve come a long way in the world of voicemail since the days of tape recorded messages. For decades, voicemail has existed without the need for an actual answering machine. But, these days, voicemail systems have revolutionized the way in which we receive our messages. Not only do we not have to retrieve our messages using the actual phone number that was called in order for those messages to be left, but we don’t even have to use a phone!

Voicemail in your Email is one of the most unique and innovative features that are available as part of MeloTel’s Commercial Phone Services package. As the name implies, the service saves messages left in your voicemail system as WAV files in your email inbox. That means that no matter what device you use to retrieve your emails – desktop computer, laptop, tablet or smartphone – you’ll have easy access to your ever-important voicemails!

Here are four benefits of the Voicemail in your Email feature:

1. You can manage your time better. Clearly, you won’t always be able to answer every call as they come in – but Voicemail in your Email will help you to better manage the priority of your calls. Using your email to check off which messages have been returned and which ones you still need to get to works as an excellent filing system. You may forward certain messages to company representatives of your choice so that each matter is being handled by the right department.

2. You can prioritize important messages. As well, you can prioritize the messages that are most likely to lead to direct sales and return them from wherever you are located. Voicemail in your Email gives you the opportunity to create desktop folders that allow you to categorize your messages. This doesn’t just help you to determine which are the most important to return but it helps you to focus your energies on specific problem resolution based on call type.

3. It allows for on-the-go business handling. Naturally, you don’t have to use your office phone to retrieve your voicemails in this day and age. But, as mentioned, with the Voicemail in your Email feature, you don’t even have to use a telephone at all. This is great news for busy business owners you are regularly on-the-go. Listening to voicemail messages from various locations is as easy as checking email from any device of your choice.

4. It vastly improves customer service. Customers hate waiting. The quicker their problems are resolved, the more they enjoy working with a company. When you are unable to be on the phone, but you can still attend to voicemails, it helps you to address them more efficiently. Give your customers the satisfaction of knowing that when they leave messages, it won’t be a long time before they hear back from you.

As we pointed out, Voicemail in your Email is just one of many different incredible features that are available as part of MeloTel’s Commercial Phone Services. Customers are also given the option of taking advantage of Call Waiting, Caller ID, Conference Calling, Call Transfers, Incoming Call Routing and Custom Hold Music to name a few more. For more information, please don’t hesitate to call us at 1-888-MELOTEL!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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