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February 10, 2014

3 Ways MeloTel Fights For Telecom Gold

Depositphotos_6869735_xsSo how are you enjoying the Winter Olympics so far? At MeloTel, we’re pretty excited about how well our Canadian Olympians have been faring. With a gold medal, two silvers and a bronze already, we’re bound to have another great showing at this every-four-years spectacle. The Olympics help to bring out a competitive spirit in all of us, don’t they?

At MeloTel, we often discuss ways in which we can make the lives of our customers easier. To be honest, these discussions are born out of ideas of how we can outdo our competition. Much like Olympians, we strive to be the best at what it is we do, coercing us to think of ways to be better than what is out there in the marketplace. We strive for gold medals in the telecom world all the time!

Better Value. Providing better value is one of the mantras (if you will), here at MeloTel. The first thing we do when considering how to interact with our customers is the fact that we are customers too. And we know that we hate paying for goods and services that are either of subpar quality or are overpriced. At MeloTel, we strive to provide the best possible value, firstly through our competitive prices.

We offer would-be clients the opportunities to have their telecom bills reviewed, no matter who their current providers are. For free, we review these bills in order to discuss with them ways in which MeloTel can save them money. And although there is no obligation for them to make the switch to MeloTel, they often do. This is because we know that our services our top-notch, but our prices are very affordable.

Better Technology. MeloTel is a leader in providing Canadian business owners with VoIP technology. Both our services and equipment are top-of-the-line. As we discussed in our “Enjoying The Benefits Of VoIP Technology” blog a week ago, there are numerous reasons to go with VoIP telephones systems over traditional landlines. And saving money is at the top of the list.

That doesn’t necessarily make it the most important reason, however. VoIP technology allows for a variety of features that standard phones don’t allow for. Because you’re not using a phone line – just an internet connection – you have the ability to reduce the amount of equipment you would generally use, while enjoying the benefit of connecting with a variety of clients all over the world simultaneously.

Better Service. You know what the number one complaint is about “bigger” telecom companies? Their customer service is below standard. And that’s a nice way of putting it. Our new clients often confide in us many stories about how long they were left on hold, how many different answers they received for the same questions and how downright rude some of the phone representatives were with other providers.

At MeloTel, we put our customers first and we go out of our way to let them know it. It’s important to us to treat our customers the way we want to be treated. We often go over and beyond the call of duty – without additional charges, mind you – just to demonstrate our commitment to better service. And, as you may have guessed, we’d like the opportunity to demonstrate our commitment to you!

Call us at 1-888-MELOTEL to discuss the various services that we provide that may help your life as a business owner to be easier. We provide a whole lot more than VoIP telephone services. Do you need a new business logo? Do you need to revamp your website? Would you like to gain more online attention through blogging? Allow MeloTel to be your gold medal company!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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