In our last blog, we clearly pointed out how much saving customers money is a big part of the MeloTel way of doing things. We’ve found that our VoIP-based Commercial Phone Services (which includes our FREE Polycom Phone Program) is a great money-saver for business owners who require the work of numerous phone agents. Then again, no matter how many employees are using the phones in your office, a cloud-hosted system has tons of benefits.
If you’re still using traditional landlines at your place of work, you may be encountering some age-old issues that can easily be avoided. There are a number of telltale signs that it’s time to make the switch to VoIP. Here are three:
Traditional phones require wires. And a place of business with a lot of phones – call centres, for example – require a lot of wires! And, as many call centre managers have found, the tangling up of all of those wires can make for very cluttered and messy workspaces – not to mention dangerous environments.
After all, the fewer wires in the office, the fewer tripping hazards there are. VoIP phones simply require internet connections and receivers. It’s totally possible to eliminate all of that extra clutter when no longer having to plug your phones into the wall.
Busy business owners get inundated with phone calls. And quite often, they’re not able to get to them all within a day. As a result, they have voicemail boxes that get filled. And you know what that means. Some of their callers don’t get to leave messages! That’s an easy way to lose business. With VoIP phones, you enjoy amazing features such as Voicemail to your Email, which sends voicemails to your email inbox as mp3 files.
Not only does this help business owners to receive all of their messages, but they can be easily listened to, stored and organized on various devices – mobile phones, laptops, desktop computers and tablets!
Have you ever used “I’m waiting on an important call” as a reason to stay in your office? Traditional landlines literally trap busy business owners in their offices because they feel they can’t leave when expecting important calls. With VoIP, your business telephone line goes where you go!
Firstly, MeloTel offers its Commercial Phone Services customers the ability to download as softphone app for free. This enables clients to use their business extensions on their mobile phones without using their cellular minutes. Secondly, MeloTel’s unique Single Number Reach feature allows business owners to forward their business numbers to up to five different devices of their choice. That way, whenever the number is called, they can be guaranteed to be by a phone in order to take the call!
As you may have guessed, there are many more reasons to make the switch to VoIP. We’d be happy to discuss them with you further! For more information about our VoIP-based Commercial Phone Services as well as Single Number Reach, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!