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June 14, 2017

3 Ways You Know It’s Time To Make The Switch To VoIP

In our last blog, we clearly pointed out how much saving customers money is a big part of the MeloTel way of doing things. We’ve found that our VoIP-based Commercial Phone Services (which includes our FREE Polycom Phone Program) is a great money-saver for business owners who require the work of numerous phone agents. Then again, no matter how many employees are using the phones in your office, a cloud-hosted system has tons of benefits.

If you’re still using traditional landlines at your place of work, you may be encountering some age-old issues that can easily be avoided. There are a number of telltale signs that it’s time to make the switch to VoIP. Here are three:

1. You’re getting tired of your cluttered workspace.

Traditional phones require wires. And a place of business with a lot of phones – call centres, for example – require a lot of wires! And, as many call centre managers have found, the tangling up of all of those wires can make for very cluttered and messy workspaces – not to mention dangerous environments.

After all, the fewer wires in the office, the fewer tripping hazards there are. VoIP phones simply require internet connections and receivers. It’s totally possible to eliminate all of that extra clutter when no longer having to plug your phones into the wall.

2. Your voicemail box is always full.

Busy business owners get inundated with phone calls. And quite often, they’re not able to get to them all within a day. As a result, they have voicemail boxes that get filled. And you know what that means. Some of their callers don’t get to leave messages! That’s an easy way to lose business. With VoIP phones, you enjoy amazing features such as Voicemail to your Email, which sends voicemails to your email inbox as mp3 files.

Not only does this help business owners to receive all of their messages, but they can be easily listened to, stored and organized on various devices – mobile phones, laptops, desktop computers and tablets!

3. You feel stuck in your office.

Have you ever used “I’m waiting on an important call” as a reason to stay in your office? Traditional landlines literally trap busy business owners in their offices because they feel they can’t leave when expecting important calls. With VoIP, your business telephone line goes where you go!

Firstly, MeloTel offers its Commercial Phone Services customers the ability to download as softphone app for free. This enables clients to use their business extensions on their mobile phones without using their cellular minutes. Secondly, MeloTel’s unique Single Number Reach feature allows business owners to forward their business numbers to up to five different devices of their choice. That way, whenever the number is called, they can be guaranteed to be by a phone in order to take the call!

As you may have guessed, there are many more reasons to make the switch to VoIP. We’d be happy to discuss them with you further! For more information about our VoIP-based Commercial Phone Services as well as Single Number Reach, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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