In our last blog, we revisited the ever-important topic of VoIP telephony and provided some insight as to why making the switch to VoIP would be good for your business. We imagine, however, that some North American business owners may not necessarily be convinced just yet. “If it ain’t broke, don’t fix it” is the general attitude of many who have been using landline telephones to conduct business since their companies started.
In today’s blog, we’ll list some important reasons why it just may be time to ditch your old landline telephone. Here are three:
With a landline telephone system, you are forced to make and take calls at your place of business. When the business phone rings, the phones in your office ring, right? It’s pretty standard stuff. However, this is very limiting. With VoIP, you can leave your office and have your business number connect to your smartphone – or just about any other device that utilizes the internet – so that you can make and take calls wherever you are!
“Using mobile, cloud-based communication technology allows you to work from anywhere, including at home or on vacation—for better or worse,” explains Katie Truesdell in a National Federation of Independent Business article.
As Matt Grech points out on GetVoIP.com, landline telephone systems are much more limited in their functionality. Adding on features like call recording generally requires the addition of hardware.
“Landlines also do not provide mobile capabilities, and what you see is what you get,” he writes, “One of VoIP’s strongest points is the level of customization possible. Users can customize subscriptions to choose specific services or features. Users can specify greetings, business hours, individual user extensions, calling options, and much more.”
Enjoying privacy on your personal time is important. But, for many small business owners, peace and quiet is hard to come by. This is because they’re regularly giving out their cell phone numbers for business purposes. As a result, calls come in all times of the day and night, disturbing their private lives. Perhaps, more importantly, giving out a cell phone number is considered somewhat unprofessional.
“The biggest mistake I see small businesses make is they advertise their cell phone as their business phone, never taking into account: What if you grow?” says founder and CEO of TQI, Michael Bremmer in Truesdell’s article, “Virtual numbers and VoIP are very inexpensive. But more importantly, they are very flexible and allow a business to grow as it needs to. With a single cell number, all calls go to one phone and cannot easily be handled by others so that you can scale your business.”
At MeloTel, we offer VoIP-based Commercial Phone Services which include a free Polycom phone program that is designed to make the switch to cloud-hosted phone services easy and cost-effective. For more information, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"