If you know the MeloTel team, then you know we thrive on making our customers very happy people. We pride ourselves on outdoing competitors in the telecom industry with our unique brand of personalized customer service. Not to mention, as Canada’s Hosted Company, we’re committed to staying on top of all of the technologies that can help businesses function better.
In 2019, we remain committed to helping our clients have their best years in business yet. Here are three ways you can make 2019 your best year in business:
Where would your company be without its customers? Nowhere – that’s where! You may be surprised to know how far a “thank you” can take your business. Reach out to your brand’s supporters via email or even phone and be sure to follow up on your last interactions with them. Check in to see how well your products and/or services are performing and offer assistance if it’s needed. Your gratitude will go a long way in building your brand image.
“Showing appreciation not only makes you feel better, it makes your community stronger, and, therefore, can help your business grow and thrive,” says Punkpost CEO, Alexis Monson on BusinessNewsDaily.com, “At the start of the new year, I always take a minute to send a heartfelt handwritten note letting the people who make my business what it is know that I appreciate everything that they did last year.”
Earlier, we asked what your company would be without its customers. The answer “nowhere” is the exact same response to the question, “Where would your company be without its employees?” The fact of the matter is your business is only as strong as the people who work for it. Not only is it important to bolster your team with talented individuals, it’s vital that you adopt team-building activities to help them jell well.
According to Shari Buck on Entrepreneur.com, you should “aim to schedule a regular series of offsite get-togethers throughout the year to bring teams together, including remote employees, and provide ways for people to connect and create lasting relationships.”
Being an effective communicator is one of the most important traits of a strong team leader. It’s your job to ensure that all of your employees are happy and motivated to perform at their best. It’s also your job to give your customers the feeling that you can be easily accessed and counted upon to resolve any issues. Your ability to effectively communicate will work wonders in growing your brand in 2019.
“Frequent issues with misunderstandings among your employees, lack of employee morale and consistently wasting time repeating the same information over and over is a sign that you are communicating ineffectively,” writes Alyssa Gregory on TheBalanceSMB.com, “This resolution will help you focus on becoming a better communicator in your business.”
At MeloTel, we pride ourselves on the fact that, for the past ten years, we’ve been able to help numerous North American business owners become better communicators. Our VoIP-based Commercial Phone Services have revolutionized the ways in which business is conducted over the phone.
Make 2019 the year you finally make the switch to VoIP! For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"