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August 19, 2016

3 Easy Ways To Make Your Small Business A Big Deal

Small business owners are granted unique opportunities to mix and mingle with the members of their customer bases. This is an advantage they have over bigger businesses. Customers enjoy being remembered and called by their names when they enter stores. If you’re a small business owner looking to grow his/her success, you’ll want to be mindful of the concept of placing greater emphasis on building relationships over making sales.

Strong business relationships secure sales for the long haul. When people are made to feel that the businesses they support actually care about them, they become a lot more likely to stay loyal to them. Not to mention, chances are that they will tell their friends and family members about the businesses they enjoy so much. And you just can’t beat word-of-mouth promotion!

What other ways can you make your small business a big deal? Here are three ideas:

1. Be cool with visitors to your store. Yes, it’s actually that simple. When you display a friendly and charming personality, people will tend to like you. It’s just common sense and human nature. So, when you’re dealing with your customers, be sure to be at your friendly and charming best. As mentioned earlier, get to know people by name, ask questions to learn about their likes and dislikes and put efforts into making each of their visits pleasant experiences.

2. Put customer service first. Consider how you would feel if you were in the shoes of your customers. Before pitching sales to them, it’s best that you focus on what would make them happy. In many cases, you should be able to find a way to make your products and services assist with that happiness. But when you make it about the customer and not the transaction, it makes your business appear much more trustworthy.

3. Have a strong online presence. Updating your website, staying active on social media and blogging are integral parts of successful small businesses in today’s world. Without a strong online presence, you give the general public the impression that your business may not even be functioning. The internet is often the first place people go to in order to research topics of interest in your industry.

Be sure that you are doing what it takes to help curious web users find your business online. At MeloTel, we provide a number of high-quality services that ensure that your company’s online presence is an excellent one. Our Website Maintenance Services are perfect for small business owners who have a small amount of sites in their network and can benefit from about two to 15 hours of work each month.

It is the job of our talented team to complete ongoing web-related tasks so that you don’t have to! That way, you can focus on the important needs of your business each and every day. MeloTel also has a very talented group of Bloggers & Creative Writers For Hire. Our team provides both blogging and social media profile maintenance. If you’re looking to boost your hits in search engines, regular blogging is certainly the way to go!

For more information about any and all of MeloTel’s services that can help to make your small business a big deal, please don’t hesitate to contact us at 1-888-MELOTEL or use the “Live Chat” feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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