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March 9, 2015

3 Advantages That VoIP Technology Gives Your Business

In the business world – no matter what type of business you own – it’s always beneficial to be able to get a leg up on your competition. As a business owner, you want all the advantages you can get. At MeloTel, we’re extremely clear about one of the best advantages your business can make use of. And that’s VoIP telephone technology! The incredible strides that businesses have been able to take, thanks to VoIP, are many. Are you taking advantage of them?

Just as a quick refresher, VoIP stands for “Voice over Internet Protocol”. And it refers to the method by which phone calls are made using the internet versus traditional land lines. Since the inception of this technology, many business owners have chosen to utilize it in order to better their businesses. But how exactly does it improve the way you do business? Well the advantages are many. But here are just three.

1. It is portable. Unlike with traditional phone lines, your phone number doesn’t have to change if you make the move to VoIP technology. This is especially important if your business itself is moving physical locations. Even if you’re moving your business into a new area code, VoIP allows you to maintain the same phone number so that your current clients aren’t left in the dark about how to contact you. You can even operate your business without a physical location!

Remember that because VoIP operates “over the cloud”, all you need is a computer network and a login ID and password. It’s really no different from logging in to your email. As long as an internet connection is available, either yourself or an employee can create a workstation that allows for calls to be made and received from just about anywhere in the world. Each member of your staff gets to maintain a dedicated line whether at home, in the office or on vacation!

2. It saves you money. All good business owners know that an important part of making more money is saving the money that you’re making. And thanks to VoIP, business owners are no longer paying for those traditional long distance charges that came on the bills from their previous telephone providers. Because the internet is used to connect your calls, you’re not expected to pay for those interconnection charges the way you used to.

At MeloTel, we offer prospective clients the ability to get an assessment for free. In other words, we’d be happy to review your current telecom bills in order to specifically show you just how much money you can save each month by making the switch to our VoIP telephone technology. There is no obligation to switch if you opt for the assessment. It’s just an easy way to find out how much you can improve your bottom line.

3. It provides numerous unique functions. VoIP technology doesn’t just allow you to make and receive phone calls with more ease. It provides a wide variety of additional functions. You can assign multiple numbers to your company, define extensions and have all of your calls answered by professionally recorded welcome messages. It includes features that allow your callers to select from such options as dial-by-name or dial-by-extension to find specific representatives of your company.

VoIP-based phone systems can also route calls to appropriate departments and even forward incoming calls to other phone numbers in locations outside of your office. Features also include voice mails in your email inbox that are saved as WAV files so that you never miss another important message again. Conference calling is also an amazing advantage of VoIP technology. And the advantages only begin with the ones mentioned in today’s blog!

For more information about our VoIP Telephone Features, please don’t hesitate to call us at 1-888-MELOTEL!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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