Running A Contest On Social Media Has Many Benefits

This past Wednesday, we announced the winner of our “Cutest Pet Contest” on the MeloTel Facebook page and followed up with an official congratulatory blog yesterday. When we first announced the Facebook-exclusive contest a month ago, we honestly had no idea just how much fun and excitement it would generate. It was, by far, our most successful contest in company history. The contest created some amazing engagement! It required no one to make any purchases…

Congratulations To The Winner Of Our “Cutest Pet Contest”!

Last month, we launched a contest to find the cutest pet on the internet. We took to our MeloTel Facebook page to announce our first-ever “Cutest Pet Contest” and were completely overwhelmed by the response we got! It just goes to show you that sometimes the simplest of ideas can generate the hugest of responses. As part of the contest, we simply asked contestants (whether they were MeloTel clients or not) to submit photos of…

Why It’s Important To Reboot Your Computer (And Yourself!)

We all could use a reboot now and again, couldn’t we? It’s important to be able to recharge and refresh in order to take on new challenges. When we burn ourselves out, it becomes much harder to complete daily tasks and achieve our business goals. At MeloTel, we think it’s fair to say that taking a vacation can actually be good for your business. Our Founder and CEO, John Meloche sure thinks so! That’s why…

Isn’t It Time You Made The Switch To VoIP?

At MeloTel, we’ve been championing VoIP telephony since our company’s inception. You could say that it is our brand’s bread and butter. Although we’ve added many amazing cloud-hosted services to our list of features since our company began, we’re proud to say that our VoIP-based Commercial Phone Services continue to be among of our most popular and highly regarded services. But what makes VoIP phones superior to landlines? Let’s start with cost. To be perfectly…

Inspire Team Building With Your Company’s Own Version Of The World Cup!

We have officially entered into a very exciting time of year for sports fans all across the world. The 2018 FIFA World Cup has just gotten underway with host nation Russia defeating Saudi Arabia by a score of 5-0 to open up the tournament yesterday. Excitement is at a fever pitch (pun intended) as two soccer heavyweights and arch rivals, Spain and Portugal square off in a round robin match-up today at 2:00 p.m. EDT….

Giving Your Phone Agents The Tools They Need To Succeed

In our last blog, we revisited the all-important topic of making your call centre a better place to work. More specifically, we focused on the various ways you can help ease the pressure that comes with the job of being a phone agent. When you’re able to effectively communicate with your staff members, allow them moments of stress relief throughout each day and offer them regular feedback, you’ll be helping to make happy employees who…

Making Your Call Centre A Better Place To Work

We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the efforts of phone agents all over the continent. In our opinion, they too often get a bad rap. Telemarketers, in particular, aren’t always viewed very favourably by members of the general public. Those who work on the phone each and every day have very tough jobs. As a call centre manager, it’s your job to…

How Can You Finally Get Rid Of Your Spam For Good?

About how often would you say you receive spam emails in your email inbox? We’d be willing to bet that you receive spam on a daily basis. If you’re lucky, you may only be getting two or three unsolicited emails every day. However, if you’re like most people, you’re probably sifting through and deleting dozens every time you open your email account! Spam comes in many forms. And, unfortunately, we can’t generally depend on our…

Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier

If you run a call centre business, you have many different tasks to tend to each day. Not only is it your job to find ways to market and promote your business, but you have numerous employees to manage. As a call centre manager, you have to consider both the emotional well-being and the talent of the people you hire to work the phones. Working the phone can be tough. But there are some things…

The Benefits Of Posting And Writing Articles On LinkedIn

We like blogging. No surprise there, right? We post a new blog to our website on what is almost a daily basis. Considering that we offer blogging services through our talented Bloggers & Creative Writers For Hire, it stands to reason that we practice what we preach. We live by the credo, “The more content, the better”. Thanks to our blogging practices, our website is never outdated. Perhaps, more importantly, our regular blogging ensures that…