Napoleon Dumlao is a member of MeloTel’s Customer Service & Technical Support team. The Scarborough, Ontario native of Filipino descent is a Centennial College graduate with a Computer Programming diploma. With over 16 years of experience in the telecommunications industry, Napoleon has mastered the art of providing incomparable tech support. Having worked for such major corporations as Bell and Rogers, “Naps” is keenly aware of the benefits that small companies, such as MeloTel, are able to provide clients over their larger counterparts. You see, the big-time basketball and baseball fan is also a husband and father of three. He, in fact, utilizes his role as a family man to inspire his approach to customer service. His belief is that you should treat your customers like your parents!