Staying On Top Of Customer Service Throughout The Holidays

Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of delivering unbeatable customer service. We’d place these blogs in the “practice what we preach”category, considering how important it is to our team to provide the absolute best customer service in the telecommunications industry. With the holiday shopping season currently in full swing, it can be argued that there is simply no better time of year…

Getting Set To Celebrate Our 10th Anniversary!

On January 4th, 2019, MeloTel will turn 10 years old! The notion of starting a business that would transition business owners from using their age-old traditional landline phones to a new and innovative VoIP-based system may have seemed like a crazy one a little over a decade ago. But to MeloTel Founder and CEO, John Meloche, it was a bright idea worth investing in. At a certain point in our history – which wasn’t all…

Job Posting: Customer Support Specialist

North York, ON Full-time, Permanent Salary: $16.00 to $20.00 /hour MeloTel provides VoIP (Voice Over Internet Protocol) as a cloud hosted solution to Canadian businesses. Our mission is to provide quality minded businesses with effective, creative turnkey telecom and technology solutions, which are consistently affordable, reliable and supported by a respectful, knowledgeable and efficient team. Our vision is to lead the VoIP revolution in Canada and be the go-to telecommunications provider for businesses of all…

Happy Thanksgiving To All Of Our American Friends!

On behalf of the entire MeloTel team, we would like to wish all of our American friends a very Happy Thanksgiving today! Although we are proudly “Canada’s Hosted Company”, we are very fortunate to have clients from all over Canada and the United States. Of course, our American clients aren’t working today. Their annual Thursday-based holiday comes today and, as a result, it’s their time to dig in on some festive treats that will undoubtedly…

Preparing Our Team And Our Clients For A Wonderful Holiday Season

On behalf of the entire MeloTel team, we’d like to take this opportunity to offer all of our friends, family members, colleagues and clients a very joyous holiday season! You may be thinking that it’s a bit early to start offering holiday well wishes, but that’s not the way we see it. If you know anything about the MeloTel team, you know that we love the holidays. And we always enjoy celebrating them together. This…

An Important Message From MeloTel To All Business Owners

For approximately the last eight months or so, a large number of Bell customers have participated in what can only be called a mass exodus from the large-scale telecom provider. It has come to our attention that many people have experienced challenges with Bell’s version of the Single Number Reach service, not the least of which is Bell’s halting of the services that their customers have depended on for many years. Quite obviously, this has…

Hurricane Florence Update From MeloTel

We have been monitoring the progress and forecast track of Hurricane Florence. At this time, we do not believe the storm poses any direct risk to any MeloTel facilities in the USA or Canada. Nevertheless, we have increased the frequency of our readiness checks and have ensured all preparations are complete should the storm have any impact on customers services provided by MeloTel. I felt it important to mention that it is very likely this…

Reminding You About The Advantages Of VoIP Over Landline Phones

As Canada’s Hosted Company, MeloTel proudly heralds the many benefits of VoIP-based telephone systems. Since our inception, we have been introducing North American business owners to our cloud-hosted phone services. Our intention has always been to help them take advantage of the many new features that are made available when making the switch. Landline phones can only provide you with so much. They come with basic features while VoIP phones allow for a wide range…

4 Reasons You’ll Want To Make The Switch To VoIP

In recent weeks, the MeloTel Blog has been focused on VoIP technology and all of the wonders it brings to the modern business world. VoIP, it’s fair to say, is the bread and butter of our brand. By introducing our VoIP-based Commercial Phone Services to North American business owners, MeloTel has helped many a company experience their highly sought-after growths in success. But, perhaps you’re still wondering if VoIP can really make a difference for…

Save 50% On Single Number Reach On Your First Month’s Bill!

In case you haven’t noticed, we’re pretty proud of our unique Single Number Reach service. The amazing feature works as a virtual phone number that allows you to forward your local business phone number to up to five different numbers of your choice. That means that when the one local phone number is called, up to five different devices will ring simultaneously. Single Number Reach ensures that you’ll never miss another important phone call again!…